Darrell O. Email & Phone Number

Salt Lake City Metropolitan Area

I work for the director of Safety, Quality, and Productivity to make sure that all employees are up-to-date and compliant with safety training and electrical industry best practices (OSHA, MSHA, others). I train employees at corporate headquarters and at specific sites in the field.

Greater Salt Lake City Area

I wrote process and procedure documents, technical white papers, marketing content, and training materials. I have a rich history in end-user documentation including reference manuals and learning guides. I'm comfortable in print and electronic media, including eLearning and mLearning. I primarily used Microsoft tools. Not only can I produce great.

I finished a customer service training project that impacts over sixty thousand customers a year.

Greater Salt Lake City Area

I developed and delivered in-person and online eLearning via a blended learning approach to all employees and executives.

Greater Salt Lake City Area

I produced technical documentation and video instruction for NCR's family of banking products (ATMs, ITMs, and personal tellers).

Utah, United States

I taught nearly 100 total courses in English, public speaking, and writing.

Orem, Utah

I directed various projects for the Utah South region. I provided a rich educational experience for students by managing faculty and programs in the general education department.

Orem, Utah, United States

I created a manufacturing operation that produced electrical cable harness assemblies for the government, automotive, and gaming sectors. In the first year of production I shipped over 1 million units, hired and trained full-time staff, and implemented an effective quality control system to eliminate waste and rework.

Provo, Utah Area

I coordinated with U.S. Dept. of Commerce to secure export permission for software containing encryption technology. Trained 2000 software developers yearly on trade, export, and encryption issues.

Provo, Utah Area

I managed various DeveloperNet partnering efforts such as the software certification for the YES Tested and Approved initiative. I negotiated and coordinated software testing by independent labs, expatriated in England, and I grew the DeveloperNet program in Europe and Asia.

Provo, Utah Area

I authored and edited LAN and WAN Software Developer Kits (SDKs). Trained 3rd-party developers on installation and configuration of NetWare server software. I established ISO 9001 guidelines and procedure documents.

I worked in Domestic Documentation Dept. and managed the production and printing of software user and reference manuals. I designed assessment-focused training modules and trained 100 publications personnel.

Mpc, Communication

B.A., Communications, Public Relations