Darrell Adams Email & Phone Number

Directed cross-functional teams to integrate custom onboarding processes on proprietary service platform, resulting in a 15% improvement in the new client acquisition rate and a 25% reduction in onboarding time.Implemented an automated data-monitoring system that tracked and ensured timely transmission of client data through FTP and direct upload methods, achieving 99.9% data delivery accuracy and adherence to set time frames.Designed an implementation plan for new client conversion, including checklist, to reduce implementation time from four months to three months.Performed analysis for incoming client data files to ensure formatting and data accuracy, using MS Excel and MySQL to determine trends and validate data received.Acted as subject matter expert for Affordable Care Act reporting transmission and data integrity for IRS reporting.Partnered with internal and external teams to ensure timely receipt of data to produce Affordable Care Act and open-enrollment reporting.

Developed Excel templates to reformat client data to meet company standard formatting that reduced processing time by 50%.Created and implemented MS Access tracking database and MS Excel templates to prepare PCI NVF billing reports.Researched, investigated, and resolved billing discrepancies between client and company financial data.Maintained team SharePoint site that stored documentation and client raw data files.Developed standard and ad hoc reports to senior management of monthly compliance reporting and trend analysis.Defined, documented, and managed process requirement changes, including data profiling and data mapping to the company’s internal systems, including executing test scripts to verify system functions.

Performed analysis, using MS SQL, MS Access, and MS Excel on large data sets with less structured data, using expertise in identifying data patterns and potential data anomalies with recommendations for driving data consistency.Analyzed medical claim data to discover potential areas for medical cost improvement and support of strategic management and healthcare initiatives.Designed and maintained a departmental SharePoint site, which improved client reporting and application documentation. Provided consultative advice, interpreted, and summarized analytical findings by developing presentations for both internal and external customers.