Corporate Erp Manager
Hartford, Connecticut Area; Waltham, Massachusetts Area
• Defined and worked with end users, managers\supervisors, directors and executives to analysis and execute best business case improvements and\or corrective action• Evaluate system specification for business requirements and translate client requirements into technical specification • Managed the operation of IT Systems, selecting, orienting, training, scheduling, coaching, job expectations, planning, developing, priorities, monitoring, policies, appraising and reviews that supported… Show more • Defined and worked with end users, managers\supervisors, directors and executives to analysis and execute best business case improvements and\or corrective action• Evaluate system specification for business requirements and translate client requirements into technical specification • Managed the operation of IT Systems, selecting, orienting, training, scheduling, coaching, job expectations, planning, developing, priorities, monitoring, policies, appraising and reviews that supported the business for 4 sites (3 US & 1 Canada)• Coordinated & managed corporate Core Team for ERP streamlining• Defined and executed end users helpdesk ticketing system (issue management & project management) to provide highest level of service to end user Show less