Darren Bellinger Email & Phone Number

Worcester Park, GB

Weybridge, Surrey, United Kingdom

* Provide direct IT support to Samsung on-line managers, marketing and web production teams (response and handling of service requests and system troubleshooting) based on web based technology.* Developing, debugging and problem solving for Samsung.com.* Keeping up to date with the rapidly changing world of SEO, search engines, social media and internet.

Surbiton Surrey

Working within a small team of Lotus Notes Developers writing functional specifications & initial estimates for new applications requested by the business. Development of new applications, enhancements and also providing support (by responding to user queries, diagnosing issues and monitoring & reporting) to the company’s existing 18 applications.

Responsible for providing metrics on the performance of the staff and products (reporting on Efficiency, Productivity, Quality and Profitability) by developing reports and distributing to all levels of Global Management within DSTGS and DST Systems. This was achieved by developing Lotus Notes extracts to SQL databases via ODBC.Developing Operational.

Working within the AWD International Support Centre, providing product support for AWD Business Intelligence to clients. Receiving all second line issues and adhering to a strict service level agreement. A complete understanding of the AWD products is essential to enable a thorough diagnosis of any installation, configuration, defect or business critical.