Darren Burke

Darren Burke Email and Phone Number

MIMECAST SERVICES LIMITED and and LONDON, UK and and SEP 2022 – PRESENT - Senior Escalation Engineer @ Mimecast
London, England, GB
Darren Burke's Location
London Area, United Kingdom, United Kingdom
Darren Burke's Contact Details

Darren Burke personal email

n/a
About Darren Burke

Greetings! I am Darren Burke, and I specialise in safeguarding digital assets and fortifying enterprise networks and IT infrastructure against evolving threats. Throughout my career, I have excelled in developing information security policies, procedures, and best practices, strengthening security posture of IT systems, and leading cybersecurity operations.My technical expertise began in systems administration and IT support, where I developed a deep understanding of network architectures and security protocols. This foundation has been critical in my senior escalation engineer role, allowing me to support a team of security analysts in administering the Mimecast email cybersecurity platform. I am a highly intelligent thinker who logically assesses problems and provides out-of-the-box solutions. Leveraging my expertise in server infrastructure support and system administration, I excel in identifying vulnerabilities, implementing encryption standards, and deploying intrusion detection systems. My approach is proactive and risk-based, focusing on not just defending against threats but predicting and preventing them. I take pride in founding and operating an IT company that specialised in secure applications development, maintaining Windows servers, and providing comprehensive technical support. Technically, I am proficient at utilising security tools to protect networks and emails. One of my notable accomplishments was improving threat detection capabilities. I am committed to professional development and continuous learning through IT security certifications. As a leader, I mentor aspiring security professionals, sharing my knowledge and passion for creating a safer digital environment for businesses and their customers.If we share the same vision, let’s connect!Specialties Information Security | Strategic Leadership | Cybersecurity | Network Configuration | Cloud Security | System Administration | Security Information & Event Management (SIEM) | Penetration Testing | Azure Administration

Darren Burke's Current Company Details
Mimecast

Mimecast

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MIMECAST SERVICES LIMITED and and LONDON, UK and and SEP 2022 – PRESENT - Senior Escalation Engineer
London, England, GB
Website:
mimecast.com
Employees:
2491
Darren Burke Work Experience Details
  • Mimecast
    Mimecast Services Limited And And London, Uk And And Sep 2022 – Present - Senior Escalation Engineer
    Mimecast
    London, England, Gb
  • Mimecast
    Mimecast Services Limited // London, Uk // Sep 2022 – Present - Senior Escalation Engineer
    Mimecast Sep 2022 - Present
    London, England, United Kingdom
    As a Sr. Escalation Engineer, I lead enterprise-wide security operations and support a team of security analysts in administering the Mimecast email cybersecurity platform. I develop and implement security policies, procedures, and standards to ensure compliance with industry regulations. Also, I minimize the impact on business operations by eliminating data breaches, including business email compromise (BEC), phishing attacks, spoofing attempts, URL-based threats, ransomware, data leak prevention, and malware. Moreover, I assist in configurations and monitoring system logs to improve threat detection capabilities. I cultivate a culture of security awareness by keeping organizations abreast of the latest cybersecurity trends and utilising advanced tools and techniques to reduce phishing scam victims among employees and customers. My efforts prevent multibillion-dollar losses from potential incidents through stealth threat response, robust information security policies, and strong risk management strategies.
  • Breeze Local
    Breeze Local Limited // London, Uk// Aug 2010 – Sep 2022 - Founder
    Breeze Local Aug 2010 - Sep 2022
    London, England, United Kingdom
    In this role, I specialised in developing secure applications and providing innovative technology services. I managed developers to ensure seamless integration of IT infrastructure to improve user experience and operational efficiencies. Also, I managed the designing of applications that consistently met user expectations and dynamic market demands while fostering a culture of continuous evolution amidst evolving IT trends. Additionally, I developed an IT strategy and comprehensive blueprint for adopting innovations and ensuring the sustainability of the organisation.
  • London Stock Exchange
    London Stock Exchange // London, Uk // Aug 2005 – Jul 2010 Senior Systems Administrator
    London Stock Exchange Aug 2005 - Jul 2010
    London, England, United Kingdom
    During this tenure, I maintained security of Windows servers and ensured the stability and security of IT infrastructure such as the ‘TradElect’ Trading System and the ‘SMARTS’ Market Surveillance System. I provided IT support by ensuring 24/7/365 security of systems through fault finding. To enhance the efficiency and performance of IT infrastructure and systems, I collaborated with technical and non-technical teams to resolve issues appropriately. As a key member of the DevOps team, I reviewed team performance and maintained a high level of customer service and operational efficiency. I led the successful upgrade and security updates of the Market Surveillance system from 32-bit to 64-bit and the HP SAN storage upgrade from HP MSA to HP EVA. Collaborating with the IT team, I drove the upgrade of Microsoft Operations Manager 2007 to Microsoft System Centre Operations Manager, Office 2000 to Office 2007, and Windows XP to Windows XP SP2. Additionally, I orchestrated the configuration of IT infrastructure, including ISA 2006 internet proxy servers and a SharePoint 2007 environment.
  • London Borough Of Barnet
    London Borough Of Barnet // London, Uk // Jul 2004 – Aug 2005 Server Infrastructure Support
    London Borough Of Barnet Jul 2004 - Aug 2005
    London, England, United Kingdom
    I supported over 4,000 users as part of a server infrastructure team and excelled in resolving and troubleshooting hardware, software, and network problems. By strengthening the security of email servers against breaches such as spoofing, phishing, spam control, and viruses, I minimized incident impact and protected system information. I streamlined technical solutions to address customer issues while handling 2nd and 3rd line support for Windows 2000/03/NT4 servers and Microsoft Exchange 5.5 and 2000. Additionally, I reduced ticket resolution time by collaborating with the technical team to monitor accounts on AD and NT4 domains.
  • Vandanel Premier Limited
    Vandanel Ltd // London, Uk // Feb 2001 – Jul 2004 It Support
    Vandanel Premier Limited Feb 2001 - Jul 2004
    London, England, United Kingdom
    In this role I provided day-to-day administration, maintenance, and support for NT4/2003 servers, TCP/IP, DHCP, DNS, WINS, and AD to meet business processes and objectives. I monitored deployed networks by dealing with security, patching and upgrading all server software, and escalating major issues impacting multiple users, which reduced downtime. Moreover, I installed and configured a firewall and wireless access point for users and handled the Norton Anti-Virus Enterprise rollout. I managed user training on MS office suite and bespoke applications by step-by-step solutions following pre-determined scripts and technical troubleshooting procedures.
  • College Hill
    System Support Analyst
    College Hill Mar 1998 - Feb 2001
    London, England, United Kingdom
  • Capgemini
    It Help Desk Assistant
    Capgemini Aug 1997 - Mar 1998
    London, England, United Kingdom
    Contracted to Saudi International Bank as a member of the 1st line support team

Darren Burke Education Details

  • Epping Forest College
    Epping Forest College
    Btec National Diploma In Computer Studies

Frequently Asked Questions about Darren Burke

What company does Darren Burke work for?

Darren Burke works for Mimecast

What is Darren Burke's role at the current company?

Darren Burke's current role is MIMECAST SERVICES LIMITED and and LONDON, UK and and SEP 2022 – PRESENT - Senior Escalation Engineer.

What is Darren Burke's email address?

Darren Burke's email address is da****@****l.co.uk

What schools did Darren Burke attend?

Darren Burke attended Epping Forest College.

Who are Darren Burke's colleagues?

Darren Burke's colleagues are Reina Jaramillo, Angela Niekerk, Jemma Henderson, Angel Grant, Cissp, Kgothatso Mogaleamalla, Renee Annison, Archana Nath.

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