Darren Kerber Email & Phone Number

Hawthorn East VIC 3123

Sydney, Australia

• RESPONSABILITIES
• Manage all marketing activities relating to the Digital Presentation Solutions portfolios.
• Perform market research and competitor intelligence analysis of products and services.
• Maintain websites, social media platforms and electronic communications.
• Forecast inventories, ensuring appropriate stock levels are maintained.
• Manage the PSI process with key partners including Hitachi’s distributor.

North Ryde

• RESPONSABILITIES
• Managed all marketing activities relating to the Copier (Multi-Function Device) portfolio.
• Worked with external marketing/ advertising agencies on specific campaigns.
• Generated a weekly marketing report to present to senior management.
• Analysed promotion activities to ensure we were receiving return on investment (ROI).
• Prepared and maintained a marketing roadmap and prepared road shows and trade shows.

Rydalmere Nsw

• PRODUCT RESPONSABILITIES
• Performed market research and competitor intelligence analysis of products and services.
• Forecasted inventories, ensuring appropriate stock levels were maintained.
• Engaged in high level price negotiations with suppliers, ensuring competitive pricing was achieved.
• Oversaw marketing strategy for projector products, organising trade shows, presentations to commercial stockists.
• Interfaced with factory and clients, overseeing product issues, and seeking resolutions.

• RESPONSABILITIES
• Managed a complete customer service function to retailers on a national basis including 9 direct reports.
• Led staff in the achievement of sales goals which involves planning, organising, and controlling team activities to meet organisational goals and to achieve maximum sales results in a contact centre environment.
• Assumed full responsibility to ensure that the building & administrative functions of the company run smoothly (mailroom/building, security/building, maintenance/general, admin/adhoc projects etc.).
• Set the teams monthly sales targets in line with their key performance indicators.
• Reviewed and maintained budget forecasts and cost analyst for both departments.

North Ryde NSW

• RESPONSABILITIES
• Led and managed a team of 18 staff across 3 separate teams.
• Developed the potential of the teams whilst continually looking at potential improvements to departmental processes.
• Set and monitored achievement of key performance indicators, client service targets and team member adherence to company policies, procedures, and guidelines.
• Applied training and coaching to drive and align team attitude, behaviour, and performance with Sony’s values.
• Call quality monitoring, coaching, counselling, and recognition.