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Darren Smith Email & Phone Number
Domain Orchestration Lead
at
NAB
1 work email found
@nbnco.com.au
LinkedIn matched
✓ Verified July 2026
3 data sources
Profile completeness 86%
Current company
Role
Domain Orchestration Lead
Location
Greater Sydney Area, Australia
Company size
Who is Darren Smith? Overview
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Quick answer
Darren Smith is listed as Domain Orchestration Lead at NAB, a with 38407 employees, based in Greater Sydney Area, Australia. AeroLeads shows a work email signal at nbnco.com.au and a matched LinkedIn profile for Darren Smith.
Darren Smith previously worked as Senior Manager, CoE at Cuscal Limited and Agile Maturity Manager, CoE at Cuscal Limited.
Company email context
Email format at NAB
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{first}{last}@nbnco.com.au
86% confidence
AeroLeads found 1 current-domain work email signal for Darren Smith. Compare company email patterns before reaching out.
Profile bio
About Darren Smith
An experienced strategic, operational & transformation leader with a track record of more than 20 years delivering transformative business focussed outcomes that improve business agility & customer experiences.Strategic planning & change management: strategy planning development / implementation of strategic change / short to long term planning / leading transformational change with people, to systems & improving processes Business process & CX improvement; co-designing process, developing customer satisfaction programs, measuring NPS, identifying success measures, sharing results at all layers, tracking performance & improving customer experience. Customer/business systems & tools; breadth of experience supporting & enhancing business tools such as: CRM’s, reporting/analytics, operational tools, agile methods, work flow management, portals, surveys, digital & robotics/automotive tools.Operational performance & optimisation: creating customer service management operations / delivering performance results / optimisation to deliver business outcomes / managing complex customer operations Relationship building: developing people leaders / building effective teams / vendor management & leveraging suppliers / collaborating & alignment with peers, stakeholders & business partners Experience:• Customers; B2B (business/industry) & B2C (consumer & retail) / sales & service / loyalty & priority assist / concessional & emergency response / Australia & International • Industries; Banking & Payments / Transportation, Aviation & Tourism / Financial Services / GBE (Government Business Enterprise) / Telecommunications & FMCG (Fast Moving Consumer Goods) • Environments; small-medium-large teams (6 - 50 - 1500) / single & multiple locations (states/countries) / growth upsize phase / down size & channel shift / insource & outsource / greenfield & 24 x 7 operations.
Listed skills include Management, Strategy, Stakeholder Management, Change Management, and 39 others.
Current workplace
Darren Smith's current company
Company context helps verify the profile and gives searchers a useful next step.
Nab
12 roles
Darren Smith work experience
A career timeline built from the work history available for this profile.
Senior Manager, Coe
CurrentInterim: lead of transformation CoE team & program until completion of multi-year organisational transformation: new Agile ways of working, product delivery centric capability & significant organisational structural design & re-design.
Dec 2023 - Present
Agile Maturity Manager, Coe
Secondment: 2IC to Head of Transformation & multiple stream lead for end-to-end business operating model transformation: people, structures, process, systems & agile ways of working. Overall program delivery & maturity pathing for optimal business & customer outcomes.
Nov 2021 - Dec 2023
Senior Manager, Customer Experience & Process Improvement
Voice of the customer (VoC/NPS), Business Process Improvement, Customer Relationship Management (CRM), Client Performance Reporting, Industry Insights & Product Training.
Jul 2019 - Oct 2021
Senior Manager, Customer Service
Fraud Investigation Operations, Client Service Management & Merchant Services
Oct 2017 - Jan 2020
General Manager New Capabilities & Operational Excellence
May 2016 - Sep 2017
General Manager Customer Service & Customer Relations
Aug 2011 - May 2016
Consultant - Customer Strategy
Jun 2011 - Aug 2011
National Manager Customer Care, Technical Support & Consumer Affairs
Lead the Customer Care, Technical Support & Consumer Affairs business supporting the range of Coca-Cola Amatil companies.
Sep 2010 - May 2011
Head Of Centurion Sales & Service
Jun 2009 - Aug 2010
Head Of Customer Service Australia/Nz
Dec 2001 - Feb 2008
Management Roles In It, Hr And Sales
Sep 1987 - Dec 2001
Team & coworkers
Colleagues at NAB
Other employees you can reach at nab.com.au. View company contacts for 38407 employees →
DW
Desleigh Wynne
Colleague at NabDocklands, Victoria, Australia
View →
MC
Mayumi Cave
Colleague at NabGold Coast, Queensland, Australia
View →
SL
Shirley Lennette
Colleague at NabGreater Melbourne Area, Australia
View →
MF
Matthew Fontinovo
Colleague at NabMill Park, Victoria, Australia
View →
EB
Eleni Boyd
Colleague at NabGreater Melbourne Area, Australia
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LJ
Lynne Johnston
Colleague at NabGreater Melbourne Area, Australia
View →
LM
Lucas Mauro
Colleague at NabGreater Melbourne Area, Australia
View →
BO
Brock O'Dwyer
Colleague at NabSydney, New South Wales, Australia
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DM
Divesh Makhija
Colleague at NabGreater Melbourne Area, Australia
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HD
Hayley Donohue
Colleague at NabMelbourne, Victoria, Australia
View →
Desleigh Wynne
Colleague at NabDocklands, Victoria, Australia
View →
MC
Mayumi Cave
Colleague at NabGold Coast, Queensland, Australia
View →
SL
Shirley Lennette
Colleague at NabGreater Melbourne Area, Australia
View →
MF
Matthew Fontinovo
Colleague at NabMill Park, Victoria, Australia
View →
EB
Eleni Boyd
Colleague at NabGreater Melbourne Area, Australia
View →
LJ
Lynne Johnston
Colleague at NabGreater Melbourne Area, Australia
View →
LM
Lucas Mauro
Colleague at NabGreater Melbourne Area, Australia
View →
BO
Brock O'Dwyer
Colleague at NabSydney, New South Wales, Australia
View →
DM
Divesh Makhija
Colleague at NabGreater Melbourne Area, Australia
View →
HD
Hayley Donohue
Colleague at NabMelbourne, Victoria, Australia
View →
FAQ
Frequently asked questions about Darren Smith
Quick answers generated from the profile data available on this page.
What company does Darren Smith work for?
Darren Smith works for NAB.
What is Darren Smith's role at NAB?
Darren Smith is listed as Domain Orchestration Lead at NAB.
What is Darren Smith's email address?
AeroLeads has found 1 work email signal at @nbnco.com.au for Darren Smith at NAB.
Where is Darren Smith based?
Darren Smith is based in Greater Sydney Area, Australia while working with NAB.
What companies has Darren Smith worked for?
Darren Smith has worked for Nab, Cuscal Limited, Nbn™ Australia, Coca-Cola Amatil, and American Express.
Who are Darren Smith's colleagues at NAB?
Darren Smith's colleagues at NAB include Desleigh Wynne, Mayumi Cave, Shirley Lennette, Matthew Fontinovo, and Eleni Boyd.
How can I contact Darren Smith?
You can use AeroLeads to view verified contact signals for Darren Smith at NAB, including work email, phone, and LinkedIn data when available.
What skills is Darren Smith known for?
Darren Smith is listed with skills including Management, Strategy, Stakeholder Management, Change Management, Leadership, Business Process Improvement, Customer Experience, and Outsourcing.
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