Incident Coordinator (Microsoft) - Xbox Operations Center
Current
Jul 2019 - Present
AeroLeads people directory · profile
Darren Mcpherson Email & Phone Number
Incident Coordinator (Microsoft) - Xbox Operations Center at Covestic
at
Covestic
1 work email found
@covestic.com
LinkedIn matched
✓ Verified May 2026
3 data sources
Profile completeness 86%
Current company
Role
Incident Coordinator (Microsoft) - Xbox Operations Center at Covestic
Location
Seattle, Washington, United States
Company size
Who is Darren Mcpherson? Overview
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Quick answer
Darren Mcpherson is listed as Incident Coordinator (Microsoft) - Xbox Operations Center at Covestic at Covestic, a company with 183 employees, based in Seattle, Washington, United States. AeroLeads shows a work email signal at covestic.com and a matched LinkedIn profile for Darren Mcpherson.
Darren Mcpherson previously worked as Incident Coordinator (Microsoft) - Xbox Operations Center at Covestic and Xbox Operations Center Community Monitor (Microsoft) at Affirma Consulting.
Company email context
Email format at Covestic
This section adds company-level context without repeating Darren Mcpherson's masked contact details.
{first_initial}{last}@covestic.com
89% confidence
AeroLeads found 1 current-domain work email signal for Darren Mcpherson. Compare company email patterns before reaching out.
Profile bio
About Darren Mcpherson
Experienced Support Analyst with a demonstrated history of working in the computer software industry. Skilled in Windows 7, 8 & 10, Computer Repair, Customer Support, Technical Support, and Retail/Customer Service. Strong information technology professional.
Listed skills include Customer Service, Customer Satisfaction, Microsoft Office, Management, and 23 others.
Current workplace
Darren Mcpherson's current company
Company context helps verify the profile and gives searchers a useful next step.
Covestic
5 roles
Darren Mcpherson work experience
A career timeline built from the work history available for this profile.
Xbox Operations Center Community Monitor (Microsoft)
Working in Xbox Community Support to provide support for the consumer with their console, PC, mobile devices, and programs. Notice trends and escalate issues to appropriate Microsoft Teams to tackle issues before they become major incidents.
Jun 2018 - Jul 2019
Community Support Analyst (Microsoft) - Xbox Community Support
Passionate member of the Elite Tweet Fleet, the gold-standard for customer support on Twitter.Reaches out to other Twitter users having Xbox problems to evangelize @XboxSupport and earn their trust.Acts as a voice for the customer, a champion of the brand and real-time issue detection and feedback for Xbox services and hardware teams.Identifies, tracks and.
Nov 2013 - Jun 2018
Services Advisor (Microsoft Store)
Responsible for repairing customer's computers in a professional and timely manner. Provide peer training, projects a positive image and serves as a role model for others. Often called upon by management to help resolve challenging customer issues. Provide great Customer Service, received many customer compliments. Microsoft Certified Technician. Works.
Sep 2011 - Nov 2013
Customer Service Lead
Responsible for merchandising and inventory management. Provide great Customer Service, received many customer compliments. Ensure the accurate and efficient processing of sale, store and return transactions. Monitor front-end operations, respond as needed. Respond and resolve customer requests and concerns. Trusted with high-ticket items, as well as cash.
May 2003 - Sep 2011
Team & coworkers
Colleagues at Covestic
Other employees you can reach at covestic.com. View company contacts for 183 employees →
MG
Michael Gale
Colleague at Covestic
Greater Seattle Area, United States
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PT
Phuc Thao Pham
Colleague at Covestic
Seattle, Washington, United States, United States
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TL
Terry L.
Colleague at Covestic
Greater Seattle Area, United States
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RM
Rachael Morris
Colleague at Covestic
Seattle, Washington, United States, United States
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BK
Brandon Keibler
Colleague at Covestic
Riverton, Utah, United States, United States
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CS
Chris Schmitt
Colleague at Covestic
Redmond, Washington, United States, United States
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ML
Mohamed Lay
Colleague at Covestic
Algeria, Algeria
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ME
Marcus E.
Colleague at Covestic
Greater Seattle Area, United States
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CT
Christopher Thomas
Colleague at Covestic
United States, United States
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RR
Ranjit Ramakrishnan
Colleague at Covestic
Kirkland, Washington, United States, United States
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Michael Gale
Colleague at Covestic
Greater Seattle Area, United States
View →
PT
Phuc Thao Pham
Colleague at Covestic
Seattle, Washington, United States, United States
View →
TL
Terry L.
Colleague at Covestic
Greater Seattle Area, United States
View →
RM
Rachael Morris
Colleague at Covestic
Seattle, Washington, United States, United States
View →
BK
Brandon Keibler
Colleague at Covestic
Riverton, Utah, United States, United States
View →
CS
Chris Schmitt
Colleague at Covestic
Redmond, Washington, United States, United States
View →
ML
Mohamed Lay
Colleague at Covestic
Algeria, Algeria
View →
ME
Marcus E.
Colleague at Covestic
Greater Seattle Area, United States
View →
CT
Christopher Thomas
Colleague at Covestic
United States, United States
View →
RR
Ranjit Ramakrishnan
Colleague at Covestic
Kirkland, Washington, United States, United States
View →
FAQ
Frequently asked questions about Darren Mcpherson
Quick answers generated from the profile data available on this page.
What company does Darren Mcpherson work for?
Darren Mcpherson works for Covestic.
What is Darren Mcpherson's role at Covestic?
Darren Mcpherson is listed as Incident Coordinator (Microsoft) - Xbox Operations Center at Covestic at Covestic.
What is Darren Mcpherson's email address?
AeroLeads has found 1 work email signal at @covestic.com for Darren Mcpherson at Covestic.
Where is Darren Mcpherson based?
Darren Mcpherson is based in Seattle, Washington, United States while working with Covestic.
What companies has Darren Mcpherson worked for?
Darren Mcpherson has worked for Covestic, Affirma Consulting, Affirma, Microsoft, and Staples.
Who are Darren Mcpherson's colleagues at Covestic?
Darren Mcpherson's colleagues at Covestic include Michael Gale, Phuc Thao Pham, Terry L., Rachael Morris, and Brandon Keibler.
How can I contact Darren Mcpherson?
You can use AeroLeads to view verified contact signals for Darren Mcpherson at Covestic, including work email, phone, and LinkedIn data when available.
What skills is Darren Mcpherson known for?
Darren Mcpherson is listed with skills including Customer Service, Customer Satisfaction, Microsoft Office, Management, Training, Team Leadership, Windows 7, and Computer Hardware.
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