A confident and experienced ITOM engineer, architect and team leader.Examples:* Designing and Implementing a robust ServiceNow worldwide discovery environment. Utilising industry best practices.* Architecting and developing a large Event Management infrastructure to encompass a variety of monitoring tools to satisfy multi levels of support engineers.* Leading and helping others to grow their careers. * Experienced in multiple scripting/programming languages and constantly self learning more.* Always thinking holistically and out of the box to attain results.