Strong leadership, operational management and organisational skills have supported a long and successful career with a proven track record of delivering results, not just financial contribution but robust staff development, improved brand relationships, whilst creating strong customer loyalty throughout.By combining a passion for psychology and human behaviour with my sales & marketing knowledge, project management experience along with strong negotiation and diplomacy skills, I can create scalable, robust and highly engaged winning teams with impact. The foundation of my success has been the ability to simultaneously create effective succession planning strategies, delivering staff training and focusing the management and staff on collectively being brilliant at the basics whilst creating pride in the workplace by valuing engagement.Above all is my ability to motivate colleagues, create the understanding and persistence to keep going, the drive and engagement to win and the recognition that when change is required effective action follows. By remaining inquisitive and analytical and believing that it is in the struggles we face daily that opportunity hides. Unlocking the mystery of "Why" and developing the possibility of "How" creates fertile ground for growth and personal development to flourish