Contract RoleRisk Identification, Assessment and Response: - Support 2nd line review and challenge activities, particularly the review and challenge of 1st line Risk and Control Self-Assessments with management - Identify opportunities for appropriate risk mitigationsMonitoring: - Assist with performing risk monitoring activities, including regular tracking, follow-up and reporting on improvement actions to completion Assurance: - Support assurance… Show more Contract RoleRisk Identification, Assessment and Response: - Support 2nd line review and challenge activities, particularly the review and challenge of 1st line Risk and Control Self-Assessments with management - Identify opportunities for appropriate risk mitigationsMonitoring: - Assist with performing risk monitoring activities, including regular tracking, follow-up and reporting on improvement actions to completion Assurance: - Support assurance activities to ensure risks are effectively monitored and managed - Undertake controls testing as part of the integrated controls assurance processGovernance and Reporting: - Support the risk management team in the implementation and maintenance of an effective operational risk pillar of the ERM framework - Ensure a robust risk and control framework is in place - Assist with the preparation of reports to the Risk Oversight CommitteesEngagement: - Promote risk culture awareness throughout the organisation - Support the 1st line to adopt Group Risk Management tools, templates and methodologies Show less

- Provide independent oversight and challenge of the delivery of change across the organisation.- Attend project and programme steering’s.- Carrying out Risk reviews- Control and supervise the self- assessment of local risk registers- Coordinate operational risk management activity with all functions across the business

Maternity Cover- Provide proactive support to local management and Group in respect of building and maintaining a sound risk framework- Assist in the delivery of the annual Group Operational Risk minimum requirements in relation to: Loss data collection, Risk identification, Risk assessment and quantification, Risk monitoring and reporting- Control and supervise the loss data collection process- Control and supervise the self- assessment of local risk registers-… Show more Maternity Cover- Provide proactive support to local management and Group in respect of building and maintaining a sound risk framework- Assist in the delivery of the annual Group Operational Risk minimum requirements in relation to: Loss data collection, Risk identification, Risk assessment and quantification, Risk monitoring and reporting- Control and supervise the loss data collection process- Control and supervise the self- assessment of local risk registers- Coordinate operational risk management activity with all functions across the business- Quantify/model the operational risks and integrate them into the local Short Term Economic Capital Show less

- Assist the Assurance Manager in the planning, management and completion of the annual Assurance Plan ensuring a risk based approach is taken in order that priority is given to those areas that pose the greatest risk exposure in any given period, whilst at the same time ensuring appropriate coverage across the whole of AXA Ireland.- Completion of individual reviews including the production of written reports with clear findings, recommendations agreed with relevant senior management with… Show more - Assist the Assurance Manager in the planning, management and completion of the annual Assurance Plan ensuring a risk based approach is taken in order that priority is given to those areas that pose the greatest risk exposure in any given period, whilst at the same time ensuring appropriate coverage across the whole of AXA Ireland.- Completion of individual reviews including the production of written reports with clear findings, recommendations agreed with relevant senior management with clear ownership and achievable dates for resolution.- Monitor the progress of Management Action Plans resulting from Assurance audit reviews through liaising with key stakeholders and updating the action tracking database accordingly.- Provide written status reports to the Assurance Manager.- Provide advice within AXA Ireland on the design, development and assessment of controls across the company.- To identify, build and maintain relationships with appropriate members of the business within assigned relationship management areas and to use these relationships to provide early warning of potential control or risk management issues, and to influence improvement in risk management and control in business processes, projects and change management. Show less

CF-2 RoleReporting - Coordinating reports on TPAs between the underwriting and compliance functions. - Liaising with business functions to facilitate reporting to AIU Committees including the Risk & Compliance Committee, Risk Management updates, RSRs and SFCRs.- Compiling reports for onward reporting to the Risk & Compliance Committee & The Board.- Involved in the preparation of ORSA reportsMonitoring- Monitoring of on-boarding and renewals of TPAs-… Show more CF-2 RoleReporting - Coordinating reports on TPAs between the underwriting and compliance functions. - Liaising with business functions to facilitate reporting to AIU Committees including the Risk & Compliance Committee, Risk Management updates, RSRs and SFCRs.- Compiling reports for onward reporting to the Risk & Compliance Committee & The Board.- Involved in the preparation of ORSA reportsMonitoring- Monitoring of on-boarding and renewals of TPAs- Monitor internal policies and procedures and recommend improvements- Monitoring Compliance emailRisk - Responsible for maintenance and upkeep of the risk management platform. - Assisting with Risk and Control Assessments and maintenance of Risk Registers. - Assisting with incident management process, including investigating root cause analysis and completion of remediation actions. - Liaising with the Risk Manager to ensure databases and testing of processes are up-to-date and accurate. - Assisting with Compliance and Risk reviews and acting as main contact point between the business and the Risk and Compliance function.- Capture and evaluate Emerging Risks across the business and build on existing processes to develop and enhance Emerging Risk models.- Manage incident escalation process and maintain incident log.- Work closely with the all business areas on risk identification, assessment and management in their area, including gap analysis and action plans to mitigate risk.- Assisting with on-site inspections from Central Bank of Ireland, Internal Audit and Sarbanes Oxley. Show less

Preparing daily / monthly workloads for staffMotivating the team to achieve high standards and meet deadlineArranging and chairing weekly team meetings, focusing on targets and achievements Monthly reporting to Finance Manager and Exec Committees (Credit Control, Unallocated Cash, Solvency II)Assuring all Team deadlines are metDealing with and resolving problems and issues which arise

Review bordereaux for mathematical accuracy, raising queries as necessary and monitor responsesReconciliation of days and cash received, raising any queries with relevant internal or external partiesEnsure bordereaux are saved to the appropriate directories and accurately allocated to correct section, achieving a high level of accuracyInitiate prompt receipt and payment of bordereaux within agreed terms of tradeMonitor and pursue due and overdue bordereaux and… Show more Review bordereaux for mathematical accuracy, raising queries as necessary and monitor responsesReconciliation of days and cash received, raising any queries with relevant internal or external partiesEnsure bordereaux are saved to the appropriate directories and accurately allocated to correct section, achieving a high level of accuracyInitiate prompt receipt and payment of bordereaux within agreed terms of tradeMonitor and pursue due and overdue bordereaux and settlementsAssist in the production, distribution and follow up of operational and risk reports as requested by the management teamWorking alongside Underwriters and analysts, reviewing data for accuracy Show less

Analyze customer’s complaints and recommend solutions.Discuss with customers on telephone and provide information on the company’s products and services.Record all conversations with clients with details of inquiries or complaints and action steps that were taken.Understand the company’s insurance policies and products and be able to tell whether a policy covers a type of loss or not.Call up customers who had previously called to complain to know if their… Show more Analyze customer’s complaints and recommend solutions.Discuss with customers on telephone and provide information on the company’s products and services.Record all conversations with clients with details of inquiries or complaints and action steps that were taken.Understand the company’s insurance policies and products and be able to tell whether a policy covers a type of loss or not.Call up customers who had previously called to complain to know if their challenges have been resolved and to ensure that they are now satisfied.Communicate changes or adjustment in policies to clients.Send mails, and other forms of correspondences to customers.Assist in soliciting sales of new products and policies.Liaise with other departments and provide support to them.Assist clients in filling of policy documents and contact them whenever any error is discovered, or when it needs to be corrected.Offer information about price quotes to prospective customers.Liaise with the companies insurance agents and process all orders made via telephone/email.Manage and protect the reputation of the company.Maintain strong clientele relationship with customers. Show less

Analyze customer’s complaints and recommend solutions.Discuss with customers on telephone and provide information on the company’s products and services.Record all conversations with clients with details of inquiries or complaints and action steps that were taken.Understand the company’s insurance policies and products and be able to tell whether a policy covers a type of loss or not.Call up customers who had previously called to complain to know if their… Show more Analyze customer’s complaints and recommend solutions.Discuss with customers on telephone and provide information on the company’s products and services.Record all conversations with clients with details of inquiries or complaints and action steps that were taken.Understand the company’s insurance policies and products and be able to tell whether a policy covers a type of loss or not.Call up customers who had previously called to complain to know if their challenges have been resolved and to ensure that they are now satisfied.Communicate changes or adjustment in policies to clients.Send mails, and other forms of correspondences to customers.Assist in soliciting sales of new products and policies.Liaise with other departments and provide support to them.Assist clients in filling of policy documents and contact them whenever any error is discovered, or when it needs to be corrected.Offer information about price quotes to prospective customers.Liaise with the companies insurance agents and process all orders made via telephone/email.Manage and protect the reputation of the company.Maintain strong clientele relationship with customers. Show less