Darren Chen Email & Phone Number

I worked with Toyota Legal One attorneys on a variety of legal matters including labor & employment, trademark & brand protection, business litigation, contracts drafting, and regulatory compliance.

As a summer associate, I worked on litigation and transactional matters. Tasks included legal research, motion drafting, document review, document analysis, trial preparation, and creative problem solving.

Dallas, Texas, United States

Managed civil cases under the supervision of a practicing attorney from intake to closing.

Dallas, Texas, United States

As a judicial extern, I drafted memoranda, researched legal opinions, and observed court proceedings of a federal district court judge.

Dallas, Texas, United States

As a law clerk with DEAC, I combated wrongful eviction practices, pushed saturation theory, researched eviction dockets, and helped intake clients.

Dallas, Texas, United States

As an intern at the DA’s office, I worked on white collar crime cases in the Specialized Crime Division. I also familiarized myself with courtroom proceedings and trial processes.Additionally, I was awarded a stipend by the Dallas Bar Foundation as a Collins Clerk.

Austin, Texas, United States

As a Manager in the Subscriber Services & Delivery team, I worked with subscribers to meet their ESG goals and to develop solutions to their problems using SaaS applications.

Austin, Texas, United States

In my Manager role, I worked closely with subscribers to develop relationships and design solutions for their needs. I also worked with stakeholders to design and build a brand new application.

In my Lead Business Analyst role, I built relationships with my customers and guided them on how to best leverage software solutions. I also mentored team members, identified revenue opportunities, managed software development projects, and translated customer usage and feedback into actionable insights and feature ideas.

As a Business Analyst, I oversaw customer success for a portfolio of enterprise customers. I ensured quality support, achievement of customer goals, and ongoing retention of accounts. I also performed in-person and webinar training on how to utilize our applications.

As an Associate Business Analyst, I analyzed and resolved hundreds of customer support tickets to provide the best experience for our customers. I also drafted proposals and coordinated project activities from conception to release. At the end of the year, I was awarded the company's Customer Ninja Award for my excellence in customer support.

San Antonio, Texas, United States

As a Hero Support Specialist, I provided customer support via multiple channels such as email, phone and Slack. I quickly learned to manage multiple tasks simultaneously in the fast-pace startup world and acquired new skills such as using Trello and DEX language.

Doctor Of Law - Jd

Sarah T. Hughes Scholar, Dallas Bar Foundation; Articles Editor, SMU Law Review Association

Bachelor Of Business Administration (B.B.A.), Business, Management, Marketing, And Related Support Services