Darrin Mitchell Email & Phone Number

Washington, DC, US

• Strategically manage and oversee all administrative aspects of clinical operations, focusing on the efficiency of provider scheduling and the rigorous monitoring of Key Performance Indicators (KPIs).
• Direct the management of utilization and profitability metrics across all PGS regions, ensuring optimal performance and financial health.
• Collaborate with Business Development and Talent Acquisition leaders to forecast operational needs and secure appropriate staffing levels, enhancing regional capabilities.
• Lead initiatives to gauge and elevate customer satisfaction, establishing benchmarks for success and methods for consistent improvement.
• Partner with Business Development to streamline and refine the onboarding process for facility partners, ensuring a seamless transition and integration into our systems.
• Champion initiatives aimed at improving patient care and fostering a culture of continuous improvement within the organization.

Washington D.C. Metro Area

• Constructed analytical dashboards, enabling strategic decision-making for leadership, resulting in more efficient internal and external communications.
• Improved data accuracy by 30% through the design and implementation of a robust patient data management system, showcasing strong project management skills.
• Achieved a 20% cost savings by leading a cross-functional team in a strategic project, demonstrating strong leadership skills and strategic planning capabilities.
• Increased operational efficiency by 25% through conducting numerous training sessions and workshops, promoting the effective use of newly implemented systems and processes.
• I managed the deployment and implementation of a secure web-based system for managing documents. This system allowed for sharing of policies, procedures, monthly reports, and reporting logs.
• I confidently provide C-Level executives with comprehensive management summaries on business development opportunities that can effectively drive growth and establish profitable new revenue streams.

- Deep expertise at leading large P&L organizations in excess of 800M+- Enhanced clinical quality by implementing meticulous monitoring protocols with medical leadership, achieving improved patient care and continuous quality improvement.- Bolstered client relationships by creating and maintaining annual Client Satisfaction reports, enabling seamless.

Washington D.C. Metro Area

- Ensured healthcare operations and compliance across a multi-site jail Healthcare Delivery System, fortifying medical, dental, and mental health programs.- Held comprehensive accountability for P&L across fourteen sites, optimizing financial performance through strategic oversight.- Reinforced operational standards and procedures by leading robust policy.

Washington D.C. Metro Area

Supervised 181 employees at 30 sites that provided inpatient treatment, outpatient treatment, intake, and crisis intervention services.- Managed large-scale healthcare operations by overseeing mental health services across 18 sites, enhancing overall healthcare delivery.- Developed an annual strategic plan and managed a $26 million budget, fortifying.

Master'S Degree, Mental Health Counseling/Counselor

Bachelor'S Degree, Psychology