Formerly GearsCRM

Combining my passion for Salesforce and helping businesses overcome obstacles. My years working with businesses to utilize Salesforce and other technologies in one department and across the entire organization to building the infrastructure from scratch to success gives me a big picture view of how Salesforce can help a business achieve incredible results and implement the platform.

Drive overall management, development, improvement and automation of business processes across all departments. This resulted in providing processes and tools for employees to create better relationships and provide superior service to our clients. This also created the ability to better manage our processes with increased revenue, customer sat and reduced expenses.Implemented, developed and administered new customized Salesforce technology platform including workflow, validation rules, process builder, security settings, profiles, record types, page layouts, sales processes, third party integration, approval processes: to increase sales, faster response times to customer inquiries, improve communication with customers and employees, create more personalized interaction with customer, across entire organization, create a team environment.

Led efforts to promote sales of entire Salesforce product portfolio, acquire new logos, and maintain and grow existing accounts. Established and cultivated solid relationships with client companies at VP, Director, and C-Suite levels. • Met with decisions-makers and influencers to understand client business requirements, and developed customized solutions to increase revenue, reduce expenses, and improve efficiencies across all facets of client organizations. • Devised and delivered business & technology value with ROI presentations to all levels across client organizations.• Collaborated with Salesforce implementation partners to develop an implementation strategy based on corporate objectives to optimize customer ROI and exceed customer expectations.

Vegan Lifestyle Cafe, Juice Bar and Produce Market. Served the community with food and products that complimented a environmentally friendly and sustainable lifestyle.