Darryl Lee Email & Phone Number

Singapore

United Kingdom

Expected to graduate in Sep '25. Open to summer internships and full-time roles.

Singapore

Pioneered the data science division at NTU Shared Services (NSS). Assembled a team of data scientists to deliver analytics, automation, and AI capabilities across 6 departments. Managed planning, budget, roadmap, strategy, and recruitment for the division. Advised leadership team on high-impact use cases.• Full responsibility for all data affairs and served as company focal point• Equipped all divisions with analytics across key operations, 100% adoption org-wide• Developed recommendation and ranking algorithms for Financial Aid• Onboarded speech-to-text AI for service desks• Led engineering efforts for full-stack applications for multiple functions• Developed NSS's first Generative AI applications with OpenAI API and RAG• Built ML-based compliance detection system to flag non-compliant POs and claims• Introduced the Service Excellence Program, recorded all-time high monthly CSAT for all divisions• Redesigned fleet to hybrid model, halved operating costs• Deployed robot receptionist, 24/7 support

Singapore

Led analytics efforts for LazMall and RedMart, with a prime focus on pricing and traffic domains. Triple-hatted during my tenure due to special circumstances.• Designed the Price Subsidy Program, a predictive analytics solution that empowers commercial teams to forecast product demand and optimize pricing for upcoming campaigns• Product owner for AI Pricing Intelligence Tool• Consistently achieved competitive prices for >95% of products• Investigated effectiveness of discount and bundling strategies, analyzed purchasing patterns• Increased CLV and AOV by >25% with dynamic pricing and content marketing strategies• Partnered channels and marketing team to drive targeting marketing initiatives• Segmented >50M customers using clustering algorithms and ran A/B tests to optimize ads placements• Researched SEA's e-commerce and grocery competitive landscape. Presented weekly insights to C-suite.

Singapore

Directed a team of 5 engineers to design, prototype, and launch BAE’s next-generation machine learning model for personally identifiable information (PII) detection which incorporated the latest advances in NLP, expanding BAE’s defense offerings with a significant first-year sales potential.

Singapore

Accelerated leadership program. Spearheaded digital initiatives for clients across 6 regional distribution centers and 5 industries, impacting 700 employees and >$20M in annual product throughput. Slashed operating costs 22%, reduced waste 17%, introduced lean manufacturing techniques, and installed analytics.• Developed a truck booking web portal to connect client sales team with our delivery fleet• Spearheaded Schenker's inaugural eco-friendly EV deliveries• Onboarded a local retailer to a new facility; planned operations flow and layout design• Created smart applications with Power Apps to modernize traditional 3PL operations• Designed Power BI dashboards for supply chain analytics, covering order fulfilment and warehousing• Supervised a 15-member ops team at a RDC for a life sciences client; 100% KPI compliance

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