An experienced Executive Manager, I focus on developing team environments that encourage individuals to achieve their potential, perform beyond the requirements of their role and become the best person they can be. As a member of the Executive team, I provide specialist knowledge to my peers and partner with them to achieve business unit and organisation objectives. I am a supportive executive and business partner for my Chief Executive Officer.I have a varied career obtaining experience, knowledge and skills across multiple areas of business operations including, Accounting and Finance, Information Technology, Customer Service Delivery, Risk Management and General operations. Having worked in several business sectors, including Not-for-Profit, Utilities, Banking and Finance and Retail, as a Generalist Manager, and Specialist Manager, I have been able to adapt my skills, knowledge and experience to successfully perform varied and disperse roles across disparate organisations.I am well regarded by my team members for being supportive and encouraging while fostering an environment of achievement. An open and honest communicator, import in achieving work outcomes and fostering individuals to develop. I thrive as an active member of a strong, supportive and cohesive executive leadership team. My personal values and behaviours underpin my work persona.Major Career Achievements*Implement Activity Based management accounting and reporting*Negotiate Large Government Funded Programs*Implement Risk management methodology *Implement Agile IT development methodology and business engagement partnership model*Implement Enterprise Systems – CRM, LMS, AMS, strategic marketing*Establish Investments Program*Improve financial management processes – cash flow improvement, increased revenue, Board reporting, reduce reporting timelines*Develop whole of business Customer Service Strategy*Negotiate and implement a Joint Venture for back office operations*Consolidation of six regional operations over 11 locations to an integrated operation over 3 centre of excellence locations*Significant consolidation of operations, process improvement and cultural change*Introduce financial services via third party insourcing arrangements*Negotiate and implement process outsourcing facilities
