Mpl Operations Associate
Current1. Loan Processing and Management • Managed the end-to-end loan processing workflow for marketplace lending platforms, ensuring timely and accurate disbursement of funds to borrowers. • Coordinated with lending partners to ensure smooth loan origination, underwriting, and servicing processes, maintaining high levels of accuracy and efficiency. 2. Data Analysis and Reporting • Analyzed loan performance data to identify trends, risks, and opportunities for optimization, contributing to strategic decision-making and portfolio management. • Developed and maintained comprehensive reports on loan performance, delinquencies, and portfolio health, providing actionable insights to senior management. 3. Compliance and Risk Management • Ensured all marketplace lending operations adhered to federal and state regulatory requirements, including fair lending practices and consumer protection laws. • Conducted risk assessments on new lending products and processes, implementing controls to mitigate potential operational and compliance risks. 4. Cross-Functional Collaboration • Collaborated with legal, compliance, and technology teams to implement new marketplace lending products and platforms, ensuring alignment with Cross River Bank’s standards and regulations. • Acted as a liaison between external lending partners and internal teams to resolve operational issues, ensuring seamless integration and ongoing support. 5. Process Improvement and Automation • Identified inefficiencies in loan processing workflows and implemented process improvements that reduced processing times by 20% and increased overall operational efficiency.• Led the adoption of automation tools and technologies in the lending operations, resulting in enhanced accuracy and reduced manual intervention