• Assembles audio, sound, and staging equipment for Mayoral press conferences, inter and intra-agency programs, and special events.• Applies audio techniques such as sound composition, special effects, editing, and dubbing. Assists in selecting methods to be used in converting original audio materials into satisfactory media. Carries out work in design, planning and producing sound support systems and video programs, including amplification, mixing, recording special effects development, cuing, taping and editing for programs established by the Department of Parks and Recreation.• Maintains contact, through the division chief, with institutions, DC and Federal government agencies, and private organizations using audiovisual media systems.• Produces and organizes a quarterly inventory list of office and recreational equipment from area recreation centers to ensure that the stakeholders and community members have properly functioning equipment. Also maintains its proper state of repair and advises the supervisor on adequate coverage for program planning and future requirements. • Loaded, delivered, and unloaded materials, including tables, chairs, summer camp items, etc for various DPR and non-DPR facilities/events.

• Through the Pathways to Psychological Sciences Internship Program, participated in an eight-week course and performed research and professional development through UCR's Mentoring Summer Research Internship (MSRIP) Program. • Worked with Dr. Aerika Loyd Ph.D. and Graduate students from her Youth, Health, and Development lab developing research on African-American adolescents. • Assisted with Community Outreach Activities projects, such as the Pathways 2 Resilience Project.

• Coached members in support of their desired behavior change. Regularly checks on members’ progress in meeting personal and program goals.• Answered questions from members to support them in achieving their goals related to healthy living. Maintains working knowledge of wellness and trends to provide effective information and support to members.• Built effective, authentic relationships with members; helps members connect with each other and the YMCA. Introduces new members to group exercise communities based on their health and well-being goals.• Utilized tools and information for the purpose of increasing member knowledge of wellness as well as wellness programs provided through the YMCA (handouts, schedules, etc.).• Conducted post-enrollment interviews to understand new members’ definition of well-being, personal goals, cultural background, healthcare needs, diverse abilities, and interests and develops plans to meet their individual needs.

• Modeled and promoted the mission through appropriate appearance, words and actions.• Adhered to all operational standards related to providing a welcoming club environment and engaged in opportunities that positively impacted the member experience.• Greeted and acknowledged every member who entered the club.• Answered the telephone in a professional way, using the standard greeting, answering all questions efficiently, and directing to the appropriate person.• Knew all club issues, events, or schedule changes and politely communicated them to members and ensured the next shift was made aware of general status and all unresolved issues.• Ensured that the front desk was neat, with materials stored properly.

• Utilized customer service skills, basic sales techniques, and product knowledge to connect customers with the right product and drive sales. • Built a bond with consumers and connected them with the brand by providing superior service and adapting brand stories to the retail setting. • Worked effectively with others in a team-oriented environment and excelled in customer service.• Regularly performed multiple tasks in a fast paced environment.• Assisted Leads, Senior Associates, and Managers in training entry level associates.

• Assisted in creating rosters, practice, and game schedules. • Exercised strong leadership skills and practiced self-discipline on and off the field. • Devised game strategies, called plays, and led huddles before each game. • Proactively participated and contributed to community service efforts. Mentored 20 elite student-athletes.• Prepared medical clearance forms.

• Addressed questions and concerns from prospective clients. • Gathered and analyzed data on community needs and interests. • Solicited contributions and participation from local businesses to promote and improve community events and activities. • Managed groups of 5+ volunteers on data entry and direct mail campaigns. • Provided customer service to Supervisors and other individuals (volunteers). • Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information. • Made copies, sent faxes, and handled all incoming and outgoing correspondence. Verified and logged deadlines for responding to daily inquiries. • Developed more efficient filing systems and customer database protocols. • Directly supported CDO in managing operation workflow. • Managed social media marketing campaigns. • Participated in government and community fundraising opportunities.

• Helped customers select products that best fit their personal needs. • Maintained visually appealing and effective displays for the entire store. • Offered exceptional customer service to differentiate and promote the company brand. Consulted with customers on the latest styles and trends. • Built customer confidence by actively listening to their concerns and giving appropriate feedback. • Developed highly empathetic client relationships and earned a reputation for exceeding sales goals. Earned "Top Seller" for two consecutive quarters in 2012. • Maintained up-to-date knowledge of store policies regarding payments, returns, and exchanges. Periodically inventoried merchandise for the upcoming seasons. • Opened and closed the store, including opening and closing cash registers and creating staff assignments.