Service Technician
CurrentReporting to the Print Service Manager, I carry out adhoc and emergency repairs on production Canon, HP and Lexmark multi-function devices. Achievements:• A greater than 60% first visit fix and managing the spare parts within my van stock, ensuring a 98% accuracy.• A time critical print job with the client’s device being down, I coordinated the relevant stakeholders to complete the print job on an alternate device with the subsequent sale of a new additional device.