- Managed several e-commerce platforms as part of a dynamic team based in Hong Kong that sold products across multiple countries, including France, UK, Australia, and Malaysia.- Provided exceptional after-sale service and resolved buyer conflicts in a timely manner to ensure a positive shopping experience for customers.- Played a critical role in managing stock replenishment and price control, helping to ensure that products were always available and priced competitively in the marketplace.

-Monitored inventory levels across six stores and the distribution center.-Leveraged analytical skills to run reports on a weekly basis to obtain accurate information for all ordering needs.-Identified trends and patterns in product demand through data-driven insights, helping to reduce excess inventory and minimize stock-outs.-Streamlined operations, improved supply chain efficiency, and drove greater profitability for the business.

- Managed all damaged items from 11 stores, ensuring that they were returned to the vendor in a timely and efficient manner.- Maintained accurate records of merchandise and played a key role in preparing for the annual inventory audit, ensuring that all data was accurate and up-to-date.- Provided comprehensive training for students of BYUH and led a team of 10+ employees to ensure that all employees were performing at their best and contributing to the success of the organization.- Ensured that all stores within the center were properly stocked with merchandise, helping to optimize sales and ensure that customers always had access to the products they needed.

- Played a key role in organizing and executing a variety of promotional activities, helping to raise awareness of the program and drive enrollment.- Demonstrated excellent organizational skills by coordinating training materials and proficiency testing for elementary schools, ensuring that students had the tools they needed to succeed.- Utilized exceptional customer service skills to handle fee collections and address questions or concerns from parents and other stakeholders, helping to build trust and foster positive relationships.- Managed the inventory of textbooks and performed regular audits to ensure that all materials were accounted for and in good condition, helping to optimize the use of resources and minimize waste.

- Handled promotional duties, utilizing creative tactics to attract and retain customers and drive sales growth.- Collaborated closely with vendors to receive merchandise and maintain an up-to-date inventory system, ensuring that products were readily available and customers had a positive shopping experience.- Utilized excellent customer service skills and served as a cashier, ensuring that customers were greeted warmly and assisted with any needs or questions they had.- Demonstrated a high level of attention to detail and performed an annual inventory audit, helping to ensure that all products were accounted for and any discrepancies were addressed in a timely manner.