Darsh Patel Email & Phone Number

Mississauga, On, Ca

Canada

• Designed and crafted a business intelligence dashboard using Tableau Desktop, offering executivemanagement access to past, current, and projected sales data.• Proficient in translating intricate functional, technical, and business requirements into actionablearchitectural designs.• Developed custom queries and reports to ensure quality verification and seamless information sharing.• Expertise in storyboarding backlog items in Agile and tailoring items to align with business needs.• Authored Business Requirements (BRD), User Requirements, and Functional Requirements (FRD).• Generated data queries and reports utilizing various tools.• Established and maintained technical documentation, showcasing experience in ETL data integration from diverse sources.• Conducted comprehensive business analysis to evaluate driving factors and presented findings effectively.• Supervised daily operations and sales functions, maximizing revenue, customer satisfaction, and employee productivity.• Enhanced customer satisfaction by promptly resolving issues.• Delivered financial insights to business units, improving financial performance and identifying potential risks and opportunities.• Developed and executed performance improvement strategies and plans, fostering continuous enhancement.• Conducted JAD sessions involving management, development, and user teams to streamline requirement clarification and facilitate improved communication.• Presented reports to internal and external stakeholders through Confluence and Jira.• Resolved operational problems, leading to improved efficiency and exceptional service delivery.• Conducted thorough research, consolidating information from various sources and presenting valuableinsights.

India

• Employed the Software Development Life Cycle (SDLC) to configure and develop processes and standard procedures.• Actively participated in weekly walkthrough and verification meetings with diverse project stakeholders.• Collaborated closely with various project stakeholders, SMEs, and staff to comprehend and document business requirements.• Created business requirement documents and functional specifications.• Integrated live Tableau dashboards into PowerPoint presentations, ensuring up-to-date information.• Formulated reporting solutions in Excel and Power BI, sourcing data from SQL data sources using complex queries.• Utilized Agile methodologies to define and estimate user stories.• Facilitated daily Scrum Meetings and effectively resolved impediments.• Identified process inefficiencies through gap analysis, presenting practical solutions.• Teamed up with the finance department to enhance invoicing accuracy for products, services, software, and logistics.• Led projects and analyzed data to pinpoint opportunities for improvement.• Supported existing integrated platforms and introduced new integrations using third-party integration tools to optimize business processes and operations.• Employed HP Quality Center as a repository for requirement analysis, test case design, execution, bug tracking, and reporting.• Conducted comprehensive research, consolidating information from diverse sources and presenting insightful results.• Maintained an exceptional attendance record, consistently arriving ready to start work promptly.

Master'S Degree, Information Technology Project Management

Bachelor'S Degree, Computer Science