Technician
Current- Diagnosed and repaired a wide range of electronic devices, including smartphones, tablets, laptops, and gaming consoles.- Conducted thorough assessments of customer devices to identify hardware and software issues, providing accurate estimates of repair costs and timelines. - Performed hardware replacements, including screen replacements, battery swaps, and motherboard repairs, adhering to manufacturer specifications and quality standards. - Executed software troubleshooting and solutions, resolving issues such as software glitches, data recovery, and firmware updates. - Interacted with customers in a professional and friendly manner, explaining repair options, pricing, and warranties, and ensuring customer satisfaction