Darshak Shah Email & Phone Number

Toronto, Ontario, Canada

Toronto, Canada Area

• Participated in interviewing, decision making and scoring process during the RFP for the new 2013 corporate firewall infrastructure including log analyzer and reporting device as well as Corporate Antispam device and.
• Managed and advised End User Computing technicians as well as trained Helpdesk technicians and provided them guidance on Technical security projects and issues
• Advising and recommending remediating actions and tasks based on alerts submitted by managed third party (CompuCom) managed IDS using Checkpoint IDS blade
• Monitoring IDS/IPS,and its reporting and log analysis using centralized syslog device, Fortianalyzer.
• Responsible for setting up and managing and maintaining Virtual Private Network connectivity with all the peer hospitals, running on Internet as well as private eHealth Ontario ( EHO ) hospital network
• Maintained complete hospital’s firewall infrastructure including, FortiGates, FortiWifi’s, FortiClients FortiAnalyzer, FortiMail, CISCO ASAs, and Junipers.

Toronto, ON Canada

• Network and Wintel operations monitoring, analyzing, troubleshooting and escalations of domestic and international network, Cisco devices, servers as well as network link behavior or irregularities and connectivity.
• Managed access lists on the branch VPN devices as well as primary datacenter VPN gateways.
• Modified and managed port controls on local branch switches and investigated layer 2 security related incidents such as switch port blocks.
• Liaising with internal IT departments in order to identify root cause, recommending datacenter / Wintel technical changes and documenting resolution steps taken to assist with future issues
• Event monitoring utilizing Omnibus, Microsoft Operations Manager(MOM) and Spectrum( SNMP MIBs) as well as InfoBlox DNS/DHCP management
• Endorsed physical access to authorized individuals for the bank’s PKI environment.

Toronto, Canada Area

• Monitored and managed access control mechanisms and Active Directory components for the users at CIBC
• Investigated issues with local antivirus configuration and interference with regular day to day activities of employees.
• Responded to client needs from various lines of businesses regarding various infrastructure, software/hardware as well as service delivery requests
• Responded to employee’s request (web, telephone, email) regarding various IMAC procedures according to the service level objectives and monitored incidents to insure timely resolution via BMC Remedy and HP service center
• Provided support to all Microsoft Exchange/Outlook software related issues
• Resolved and monitored Wintel servers as well as performed network, AD updates and (COINS) application infrastructure monitoring and escalated/acknowledged alerts generated

Pickering, Ontario

• Successfully assisted in installation and migration of the organization's Domain, Mail server and Active Directory from Windows Server 2003 to Windows Server 2008 and Exchange Server 2007
• Configured and managed Trend Micro Enterprise Anti-virus software and Symantec Net Backup Exec 12.5 which involved periodic scheduling of tape backups
• Assisted in patching of Windows, domain and exchange servers as per scheduled maintenance windows.
• Generated Group Polices for the domain, groups and all the employees according to the company’s IT policy and performed log management.
• Ordered server hardware components including UPS from the hardware supplier and vendors
• Provided exceptional desktop support to the employees and installed various workstations and desktops with complete and concise documentations, as required by the superiors

Toronto, Canada Area

• Analyzed, designed and created various technical projects based on the budget carefully considering capability and compatibility of the system expected
• Created and deployed Ghost images and worked with VMware Technologies to setup custom secure infrastructure and wireless / LAN networks
• Provided in-home repairs, end user support, troubleshoot and recommendation to various technical problems regarding PCs printer, network and file sharing and other hardware issues
• Designed various wired/wireless Local Area Network Connection within home and small office environment

B.As, Bachelors In Computers And Communication Networking, Specializing In Networks And Network Security)

Relevant Courses Include: Cryptography in Network Security Enterprise Network Design Adv. Network Management Voice/ IP Convergence.

Cxcc-104 Certified Information Systems Security Professional (Cissp)

- CISSP prep course at Ryerson.