Evource offers a wide range of services in the outsourcing space to clients in Australia and around the world. We offer back-office accounting, administrative and secretarial services amongst various other services. Our professionals have experience of over a decade in the Australian industry space and helps to devise optimum solutions suiting business and it's needs.

APT Business Services is a KPO service provider with an Australian client base related to various industries including Accounting & Tax firms, Financial Services, Strata & Property Management and Conveyancing Law firms.Key responsibilities:- Manage overall operations of APT and Deputy of the CEO- Build and nurture relationships with clients- Plan and manage new client on boarding and transition process- Review client procedures and advise clients on improvements and changes required to suite outsourcing model- Review procedure manuals for new and current processes- Train staff for current and new client processes- Manage escalated client queries and complaints- Create and conduct periodical reviews of SLAs, policies and procedures- Conduct periodic staff performance reviews- Lead APT’s marketing project and other business development activities

Fund Accountant position within NAB Wealth Investment Control, looking after funds of Plum Financial Services. Key responsibilities: - Prepare reconciliations related to cash accounts and clearing accounts, and resolve reconciling items in timely manner- Prepare monthly reconciliation of allocated key general ledger accounts- Prepare and lodge BAS return, APRA return and assist in preparation and lodgement of annual tax return- Assist in preparation of annual financial statement and board reporting- Prepare sub plan reporting for Plum’s portfolio of clients- Prepare weekly dashboard reports on quality, effort and reconciliations of key accounts- Assist in maintaining aged debtors of Plum clients and payment of administration fees and insurance fees- Assist in development, maintenance and enhancement of documented accounting procedures- Oversee continuous improvement initiatives for Plum Finance and assist team in implementing ideas (Kaizen Champion)- Assist in providing Finance requirements for any new external or internal client transition- Review BRDs for Finance requirements for any transition, legislative changes and system changes or upgrades- Prepare test plans and execute testing for system upgrades and changes- Provide training to new staff on different functions and tasks of Finance- Represent Finance Department on various projects as and when requiredAchievements:- Received 17 Enterprise Recognition Nominations in total for helping different teams and team members in year 2012 & 2013- Finance SME for 3 technology enhancement projects and assisted in numerous client transition projects- Active member of Finance team committee (Kaizen Champion) to continuously improve business processes, improve quality of data and motivate staff with great work culture

Reconciliation Accountant position at Plum Financial Services (A subsidiary of NAB).Plum is a subsidiary of MLC Limited, which is fully owned by the National Australia Bank Group of companies. It is a Superannuation administrator for large corporate clients which administers over $24Bn FUM with over 200,000 members.Key responsibilities:- Prepare three way reconciliation between the general ledger, registry system and bank statement; and complete account allocation reconciliations over key accounts- Liaise with Fund Accountants and assist in investigating and clearing old outstanding reconciling items- Review and action finance queries raised on the workflow system and group email inbox- Resolve account imbalance issues and reconcile ledger balances- Assist Fund Accountants in timely and accurate payment of administration fees and group life premiums including pre-funding of RITC (Refund of Income Tax Contributions) from the Trustee- Assist in the preparation of information for external auditors- Document processes and create flow-charts for high level view of processes when need beAchievements:- Stepped into the role and performed duties of Assistant Fund Accountant for 6 months- Identified issues in registry and in-house systems which created reconciliation breaks in ledger accounts and unreconciled items; suggested improvements and acted as an SME to provide PIV from Finance for the system enhancement project

At Cancer Council Victoria, this was a newly created position where I was responsible to create new processes for bank statement and registry system reconciliation. Achievement: I was given a secondment to the position of Income Processing Manager for 4 months and lead a team of 10 staff members.Key responsibilities:- Develop, document, implement and maintain all new Banking & Reconciliation Processes for all fundraising events- Process improvement- Monitoring of income flows in various accounts- Monthly reporting on SLAs- Periodical review of database, policies and procedures- Train existing and induct new Income processing staff