Darshan A Email and Phone Number

Highly skilled professional with a strong background in global central reporting, data analysis, and visualization, specializing in KPI and Hygiene Metrics. With experience in developing and maintaining comprehensive reports and dashboards, I support business operations across multiple regions, ensuring data-driven decision-making for Monthly and Weekly Business Reviews.In my current role as a Sr. Representative in Operations Reporting at Concentrix + Webhelp, I oversee the creation and… Show more Highly skilled professional with a strong background in global central reporting, data analysis, and visualization, specializing in KPI and Hygiene Metrics. With experience in developing and maintaining comprehensive reports and dashboards, I support business operations across multiple regions, ensuring data-driven decision-making for Monthly and Weekly Business Reviews.In my current role as a Sr. Representative in Operations Reporting at Concentrix + Webhelp, I oversee the creation and maintenance of global reports, focusing on historical data trends and accuracy. I excel in analyzing complex data sets, producing specialized reports, and creating user-friendly views to simplify complex business scenarios. My expertise in Power BI, Excel, VBA, and Macros enables me to deliver interactive dashboards and detailed analysis that drive strategic insights.I work closely with global reporting teams, participate in client meetings to tailor reports to business needs, and support leadership teams with detailed presentations that enhance operations. My experience also includes managing data quality, following up on discrepancies, and continuously improving reporting processes to meet dynamic business requirements.Previously, as a Representative in Operations at Concentrix, I provided exceptional customer support, analyzing and resolving customer concerns while enhancing productivity and service levels.I am passionate about leveraging data to drive business success and am always looking for opportunities to improve processes and deliver actionable insights. Show less