Exide Life InsuranceAssociate of Group Operation8792463323darshankumar.vr1997@gmail.comPhoneMessage•Gratuity policy processing and issuance post QC of documents-In Group Asia(AS400)•Handling daily MIS for Gratuity policies investment and disinvestment- UsingExcel.• Gratuity Claim settlement for employees of gratuity policies.•FMC calculations of gratuity policies.•Preparing Statement of Accounts for gratuity policies.•GTL & EDLI policy processing and issuance post QC of documents.•Preparation of MIS report on monthly basis.•Communicated Customers directly for Group Business related issues and provideservices within TAT.Digit Life Insurance pvt LtdAssociate Manager of group operations.•Handling a team of 4 members responsible for group businessoperations, owner for Group Term Life and Group Credit Policy.•Responsible for closing operational tasks with stipulated TAT.•Manage Digit Desk tickets - prioritization and allocation of tasksto team members.•Responsible for UAT testing of corporate portal before delivery ofnew functionalities covering both positive and negative testscenarios.•As a part of UAT testing, conduct dataflow testing by runningSQL queries to ensure correct insertion of data into the databasetables.•Have successfully designed journey for financial and nonfinancials endorsements for group business products.•Responsible for gathering and passing on new requirements/bugs on regular intervals for process improvements•Worked on various operations reports like TAT report, IRDAIreporting (BAP,L39,L40) along will regular finance reconciliations•Demonstrated great knowledge of insurance products - bothgroup and retail production life insurance domain.•Responsible for managing stakeholders like - IT, Finance andActuaries.