Branch Manager - HDFC Securities Ltd

Team Management : Managing a team of 14 Relationship Managers. Consistently monitor team performance.Coordinating with different departments, the smooth running of any operation requires good coordination between different departments.Relationship Management & Training : Train team for client Relationship Management. To disseminate knowledge of financial markets in a team and direct them to trade in equity and derivatives markets. Portfolio Management & Research : Fundamental & Technical Analysis of Market Trends. Managing and advising clients about their portfolios. Deliver and distribute company research calls to clients through advisors. Revenue Generation : Revenue generation through team in terms of brokerage. Encourage team towards maximum client reactivation.

Responsibilities:Providing exceptional customer service via chats.Addressing Inquiries, resolve issues, and ensuring customer satisfaction.Communicating effectively with a diverse global customer base.