Darshan Singh Email & Phone Number

Marketed travel deals, special promotions and valuable discounts to clients through email, phone call, and monthly newsletters, which helped to boost sales volumes. Has been the top booking agent Fareportal in 2019 due to exceptional service and customer relationship building skills.Travel researchHotel AccommodationsRelationship ManagementExcellent customer serviceSpecial needs travelersTravel ArrangementsRegulations and complianceItinerariesCompany guidelines and proceduresMentoring and trainingClient amenities

Arranged travel accommodations for groups, couples, executives, and special needs clients.Asked open-ended questions to better ascertain client needs and determine best international travel offerings.Organized memorable and exquisite travel itineraries and vacations for high-level clients, celebrities, politicians, and business executives.Provided exemplary customer service to new and existing clients, which helped build lasting relationships and secure new travel assignments.Provided customers with best deals and well-researched travel options, successfully negotiating rates while improving customer satisfaction ratings.Maintained up-to-date knowledge of travel industry trends, regulations and best practices to better serve customers.Assisted clients with flight changes and cancellations to minimize travel disruptions.

Provided exemplary customer service to new and existing clients, which helped build lasting relationships and secure new travel assignments.

Arranged travel accommodations for groups, couples, executives, and special needs clients.Provided customers with best deals and well-researched travel options, successfully negotiating rates while improving customer satisfaction ratings.Updated and maintained customer databases to increase customer retention.Organized trips for individual, family and business travelers.Informed clients of travel policies and utilized preferred vendors to maximize company profitsExceeded customer service satisfaction standards by understanding and anticipating clients' expectations.Kept abreast of all airline rules, regulatory requirements and industry standards when scheduling travel arrangements.

Collected, handled and documented payments for travel services and associated feels.Kept abreast of all airline rules, regulatory requirements and industry standards when scheduling travel arrangements.