Managing web presenceCustomer accounts administration

I create all educational content for the website, social media, as well as e-books and online courses for learning Russian.ExpressRussian.com is an online education portal featuring self-study books, courses, and articles about Russian grammar, history, and culture. Designed for everyone interested in the Russian language and culture

Enloya is an online marketplace for lawyers wishing to get more leads and visibility, allowing them to take legal practice fully online.Enloya is a perfect platform for start-ups and SMEs seeking on-demand legal services.

2yourdoor is an online food ordering and delivery startup• Set up all marketing activities from 0, participated largely in web and app development, UX and web design optimization• Managed company's online presence and user acquisition channels, including paid search, display, email, SEO, social media, content creation & distribution (in English and French)• Coordinated IT team and independent consultants• Set up and managed promo campaigns with respect to budget and KPI (Facebook, Instagram, Adwords Search & Display, Snapchat)

Translation, Transcreation, Editing, Website localization, Subtitling, Copywriting, Software TestingLanguage pairs:English to Russian I English to Ukrainian I French to Russian I French to Ukrainian

• Project management within internal team and account management (pharmaceutical industry)• Web analytics • Content marketing• Keywords research, on-site SEO• Search for localization bugs, proofreading and translation EN / FR to RU• Social web monitoring, e-reputation audit

• Business development and marketing strategy• SEO / SEM• Online campaigns (Google AdWords, Facebook Ads)• Management of social media channels and content creation• Web analytics and customer insights• Website metadata management and translation (EN - FR)• Identification of partnerships for affiliate marketing

I worked within Trade Policy Reviews Department which issues periodical assessments of member countries' trade policies with a focus on their major economic sectors. My role consisted of providing the trade analysts with primary market research through collection, analysis and compilation of internal and external data (such as macroeconomic indicators, statistics, national legislation, regulatory policies, development strategies, industry annual reports), and publications' writing. Achievements:Drafted 8 chapters ("Transport"​, "Manufacturing"​, "Taxes & Customs Policy"​, and "Energy") for 2 WTO publications (reviews of Ukraine and Moldova).

(Nonprofit, Environmental Affairs, www.unep.org/greeneconomy)• Website management (regular updates, harmonising layout and usability)• Social media marketing (development of new content, analysis of audience engagement)• Email marketing (conceptualization and management of monthly e-newsletter)• Online promotion of publications and press releases, SEO copywriting• Creation of marketing materials (brochures, flyers, website graphics)• Drafting and editing English/Russian texts for various media channels• Assistance in outreach (presentations, webinars), coordination of marketing activities with other UNEP branches• Preliminary data research for programme managersAchievements:• restructured the information on the Green Economy Initiative's website for optimal usability• created new web pages and content for key events, such as a global indicators conference hosted by UNEP with the World Bank, OECD and Global Green Growth Institute (GGGI); a Green Economy Dialogue at UNEP's Governing Council, and the Green Growth Knowledge Platform Annual Conference• promoted countries'​ national efforts on green trade on Facebook and Twitter, building UNEP's brand and public engagement (reached a 38% increase in Facebook fan base and an 81% increase in Twitter fan base within 6 months)• conceptualized and overlooked 2 pilot issues of Green Economy e-newsletter, which involved collaborating with GEI staff to decide on the editorial content, editing articles, conducting photo research and building a substantial database of contacts (1600 people)• contributed to the development of a communications strategy for the new Caribbean Green Economy Initiative

(Pitch Construction & Maintenance, Sports, www.engo.com.ua)• Definition of marketing strategy in preparation for EURO 2012 Tender Campaign• Promotion activities, event planning, media monitoring• Competition surveillance• Identification and development of partnerships• Liaison with State officials responsible for sports facilities, set up and coordination of meetings• Preparation of bids for tenders with payment schedules and cash flows, negotiations with suppliers• Contract management• Project coordination between other departments and customs' brokers• On-site visits with international technical consultants• Technical translation (project documentation, contracts) from/into Russian/Ukrainian/English.Achievements:As a project manager, I was responsible for business development and promotion of company's services (pitch care and specialized machinery) to the top management of state and private sports grounds. After several months of my team's work, ENGO LLC was chosen to be a sub-contractor for the renovation of 2 pitches in Ukraine (National Sports Complex Olimpiyskiy in Kiev and Metallist Stadium in Kharkov) for the EURO 2012 event.

• Developed e-learning resources, multimedia, interactive contents and quizzes• Adapted and translated Ukrainian school textbooks for teaching international students in English • Coordinated internal communication between the school and the student within a pilot project on e-learning

• Reservation and ticketing• Customer support, acting on feedback, CRM• Monitoring corporate sales and air market trends, monthly sales analysis • Cash desk and daily e-reportingAchievements:Increased sales by 10% by providing high customer service and bringing new clients (mostly international students), promoted positive brand attitude; trained 2 people in my shift.