Daryll Cuenca Email & Phone Number

Philippines

Philippines

•Responsible for alert review, triage, investigation, and all internal and external escalations. Specific Tasks include:•Network detection review•Cloud detection review•Endpoint detection review•Mobile detection review•Confluence & runbook familiarization•Allowlisting on CrowdStrike•Allowlisting on Stellar•Event analysis & review•Telephony response & manual ticket creation•Email response & manual ticket creation•Shift Changeover•Adhere to reporting criteria•Salesforce detection review•Low Priority Detection review•Maintenance token retrieval •Add IPs to Minemeld•MDR Report Generation•Incident Investigation and Response•Proactive/Canned threat hunting

Philippines

•Demonstrated proficiency in utilizing a wide range of tools within the Security Operations Center (SOC), including SentinelOne, Logz.io, Alienvault Appliance, Alienvault Anywhere, Securonix, Qualys, TheHive, and Dark Web Finder.•Conducted thorough monitoring of systems to ensure optimal disk utilization.•Actively contributed to the Monitoring Team and played a key role in incident response activities within the SOC.•Collaborated closely with senior Tier Analysts to effectively triage and assess alarms, ensuring timely and accurate responses.•Employed event correlation techniques to enhance alarm comprehension and improve overall incident understanding.•Assisted in the refinement and fine-tuning of alarms and logic to optimize detection capabilities.•Participated in client meetings and engaged in remote sessions with vendors alongside Tier 2 team members, fostering effective communication and collaboration.

Taguig, National Capital Region, Philippines

• Daily Support to Clients regarding Network, and End Devices• Basic troubleshooting for Hardware and Software• Basic knowledge and management of the following devices: Dell switches, IP phone andBiometrics• Computers Setup and Deployment• Format / Re-imaging computers• Ticket Management and Monitoring• Network Operations Center• Inventory of IT Equipment• Escalation of Issues via Ticketing System• CCTV Monitoring and Review