Daryl Lyes Email & Phone Number

Waikato, New Zealand

Te Aroha, Waikato, New Zealand

Dunedin, Otago, New Zealand

Te Aroha, Waikato, New Zealand

Chartwell Fire Station

Station Officer at Hamilton Operational Support Unit Providing Emergency Lighting and Salvage and Incident support to the Waikato Fire Region

Waikato Office

Responsible for installing, maintaining and supporting computer communication networks within an organisation/ between organisations, with a goal to ensure the smooth operation of communication networks in order to provide maximum performance and availability for their users, such as staff, clients, customers and suppliers. - Ensuring that all systems are functioning correctly, securely, efficiently and are providing the best performance for all end users. - Worked with Windows XP to 8.1 and Servers 2003 to 2012. - Managing Active Directory, DNS and DHCP. - Deploying software and preferences using Group Policy. - Handling staff and Student inquiries face to face or over the phone. - Servicing and managing more than 1000 workstations / desktops over 6 sites. - Handling and managing virtualization with VMware vSphere and ESXi. - Deployment, implementation and management of Microsoft Windows images (WDS) to workstations and laptops. - Analysing Event Viewer logs to find errors and problems associated with the current server or workstation.- Implementing and Managing Server Migrations- Implementing and Managing new hardware replacements

Waikato Office

Responsible for installing, maintaining and supporting computer communication networks within an organisation/ between organisations, with a goal to ensure the smooth operation of communication networks in order to provide maximum performance and availability for their users, such as staff, clients, customers and suppliers. - Ensuring that all systems are functioning correctly, securely, efficiently and are providing the best performance for all end users. - Worked with Windows XP to 8.1 and Servers 2003 to 2012. - Managing Active Directory, DNS and DHCP. - Deploying software and preferences using Group Policy. - Handling staff and Student inquiries face to face or over the phone. - Servicing and managing more than 1000 workstations / desktops over 6 sites. - Handling and managing virtualization with VMware vSphere and ESXi. - Deployment, implementation and management of Microsoft Windows images (WDS) to workstations and laptops. - Analysing Event Viewer logs to find errors and problems associated with the current server or workstation.- Implementing and Managing Server Migrations- Implementing and Managing new hardware replacements

• First level phones support, second level one on one problem resolution and user training on company specific software and Microsoft packages• Active directory management including creation of new users, existing user changes, security and e-mail distribution group management and file / folder security management• Contribute to IT infrastructure changes including:o Assessment of IT hardware for required applications and recommend specificationso Hardware implementation planning and resource distribution / reallocation of IT hardwareo Liaise with external IT support providers and IT hardware suppliers • Managing a network consistent of 200 PC, 20 Mac’s 130 Laptops, 100 iPads and multiple Student BYOD Devices

• First level phones support, second level one on one problem resolution and user training on company specific software and Microsoft packages• Active directory management including creation of new users, existing user changes, security and e-mail distribution group management and file / folder security management• Generate weekly Internet usage reports via Web Marshal and adjust access as required. Manage inbound and outbound e-mail and maintain e-mail policies via Mail Marshal• Contribute to IT infrastructure changes including:o Assessment of IT hardware for required applications and recommend specificationso Hardware implementation planning and resource distribution / reallocation of IT hardwareo Liaise with external IT support providers and IT hardware suppliers • Contribute to Intranet/Internet content using the Vadmin content management system• Assist the IT Manager in diagnosing and maintaining a network of 75 PCs/Notebooks to ensure suitable software is installed and downtime is minimised in the case of hardware failure

Comptia A+, Comptia Network+, Certificate In Information Technology (Application And Technical)

Ncea Level 1, Ncea Level 2