Process review, documentation, re-engineering.

Business analysis, Data analysis, Process improvement, Project management, Requirement gathering, Test management, Automation, Simplification, Digitization.Project Involvements:- Singapore Local Regulatory Reporting - Issues Management & Analysis- India Local Regulatory Reporting - Test Management- Cross-Border Recharges Automation (via PeopleSoft)- PeopleSoft eProcurement and Travel & Expense - Expense Categories & Accounts Reorganisation - PeopleSoft General Ledger Standardisation Project - Accounts Analysis & Execution - MEPA Local Regulatory Reporting - Project Management- China Local Regulatory Reporting - Analysis & Strategise

Concurrently manage 4 projects of different nature for Ministry of Manpower with a team of 10 personnel.

Project Manager for a Payment System Project- Oversee the whole operation of the project team (10 members)- Manage client’s expectations- Provide resolution and guidance for production issues- Project planning and management for enhancements- Derive strategy for merchant migrationProject Manager for a Disaster Recovery Setup Project of a Payment System- Manage vendors in the delivery of IBM AIX servers- Manage vendors in software installation- Manage team members in the installation and testing of applicationProject Manager for a Property Management Application (Internet)- Ensure users’ expectation are met and kept within scope- Ensure vendors complete their tasks on time and as per expectation- Re-engineer the property management process for the application- Manage development team and tasks allocation- Project planning and management- Ensure project is within budget

Change management, Test management, Problem resolution- Project Manager for db-directInternet Enhancements and Upgrades- QA Team Leader for db-directInternet- 3rd Level Technical Support for db-directInternet

- Technology Research and Investigation