*Asssit with orientation briefings*Intake and setup for State of Colroado work system*Assist clients with resume and job search *One on one client counseling for intensive job search assistance*Administer workshops for employment trends and local market information*Resume and cover letter creation assistance*Local Market Informaiton (LMI) research*RE grant admission and placement for ADWorks!*Volunteer for Arapahoe County Adoption Support Group

* Determined eligibility and gathered documentation for proof to place into intensive case management services for training and job search.* Utilized Job Link to manage case management and documentation files.* Client orientation and intake assessment for qualified applicants registered in Job Link database.* Qualified WIA applications after initial assessments made for a varied customer base for ADWorks! Workforce Center.* Assisted in training program for Defense Finance and Accounting Service-Denver for personnel under the Base Reallocation and Closure grant.* Initial employment plans given to clients needing training and job search services from county workforce center.* Assisted with supportive service to maintain training success and employment needs.* Counseled homeless, economically disadvantaged clients on vocational and pre-employment plans. * Gave referrals to qualified WIA applicants following job search activities.

* Created case management folders for disabled vets having barriers to employment. * Counseled veterans on benefits, education, training, job search & resume writing. * Gave referrals to qualified clients for job listings in Colorado Job Bank system.* Assessed veteran skills and needs for training.* Referred veterans to supportive services if inquiring for Veterans Administration disability rating.* Registered veterans in Job Link database and explained job search and services offered by all employment specialist staff.* Explained Workforce Investment Act (WIA) and referred clients for initial screening.* Mailed listings and forms to notify clients of services and programs available and gave phone numbers to call for assistance.* Volunteer for the 2004 Homeless Veterans Stand-down.

* Received above average first call resolution for help desk employees, reducing the length of time for problems to be resolved. * Forwarded complex network and system cases to advanced support teams, assuring quickest pathway for corrective action.* Performed system maintenance by proactively fixing telephone switch orders for pending private telephone lines, reducing error ratings and reject orders.* Monitored and maintained Microsoft Outlook account to track employee programs and meetings required for information technology employees.

* Contacted registered veterans of military service with job listings in the Aurora Job Service database, giving them referrals for employment. * Helped in reporting local veteran client statistics to the federal Veteran Employment and Training Service (VETS) using Lotus Notes e-mail system. * Ensured special veteran groups, such as Special Disabled, Disabled, Vietnam and Women Veteran’s, preference was being maintained and followed.

*Qualified and held secret security clearance to handle classified information.* Inspection of incoming and outgoing assets to verify condition and identification.* Supervisor for after duty hour?s operations of receiving and issue of property.* Supervisor and rater for four airmen as ranking inspection person.