Daryl Walker Email & Phone Number

Charlotte, Nc, Us

East Carolina

I manage customer issues and solutions across 35 stores in the Eastern Carolinas, specializing in troubleshooting and detailed documentation. Proud to be in the top 1 percent of regional sales, I enjoy actively contributing to team problem-solving and improving processes. Working closely with general managers, I help service business accounts, align strategies, and meet client needs. I conduct B2B sales training, negotiate beneficial contracts, and stay updated on industry trends. I handle support requests efficiently, consistently exceeding service level agreements, and providing prompt, client-focused solutions. Managing corporate accounts exceeding $25-100 million, I prepare expense reports, track projects, identify issues, and define project roles. Additionally, I have experience in recruiting, event planning, and handling invoices, including project rebuilds. I create budget-compliant project plans and am skilled in expense report approvals.

Hope Mills, North Carolina, United States

Oversee customer issues and solutions across multiple stores, ensuring top-tier service and meticulous documentation. Achieve top 1 percent regional sales by training employees on B2B accounts, leads, and account maintenance, and negotiating contracts. Collaborate with general managers to align strategies and meet client needs. Efficiently handle support requests, manage corporate accounts, prepare expense reports, track projects, and handle recruiting, event planning, and invoices. Create budget-compliant project plans and ensure expense report approvals.

1800 Skibo Road Set 140, Fayetteville, Nc, 28303

As a former Store Manager, I oversaw daily operations to ensure smooth functioning while leading and developing a high-performing team. My focus lay in boosting team morale and confidence, delivering exceptional customer service, and maintaining detailed records. I achieved sales targets through effective strategies and managed inventory, including ordering and merchandising. Conducting performance reviews and providing feedback were key aspects of my role, as was ensuring compliance with company policies and safety standards. Collaborating with district and regional managers on objectives, I monitored financial performance, managed budgets, and planned in-store events and promotions. Additionally, I handled recruiting, hiring, and onboarding new employees, analyzed sales data and market trends for growth opportunities, maintained a clean and organized store environment, and processed invoices and handled administrative tasks.

Fort Bragg, North Carolina

As a former Kiosk Manager, I managed daily operations at the kiosk, overseeing a team of three employees. My responsibilities included achieving weekly sales targets of $5,000 and ensuring that inventory levels were maintained to meet customer demand. I conducted regular inventory checks and ordered stock as needed to prevent shortages. Customer service was a priority, and I trained my team to provide excellent service and handle any customer inquiries or issues effectively. I also handled cash management, including counting and reconciling cash drawers at the end of each shift. Additionally, I collaborated with mall management to coordinate promotional events and ensure compliance with mall policies. Overall, my goal was to maximize sales and customer satisfaction while maintaining a well-run and profitable kiosk operation.

High School Diploma

Activities and Societies: JRotc, Student Government Association , Future Business Leaders, Homecoming committee

Bachelor Of Business Administration - Bba