Dashmeet Kaur Email and Phone Number
Passionate and results-driven professional with a strong background in fraud analysis and customer service. With two years of experience as a Fraud Analyst at FIS, a leading financial sector company, I have developed a keen eye for detecting and preventing fraudulent activities, ensuring the integrity of financial transactions. Additionally, my role as a Customer Service Representative at Brygte Guard Force equipped me with exceptional communication and problem-solving skills to deliver top-notch service and support to clients.My expertise lies in handling complex investigations, utilizing web-based applications for verification, and delivering accurate and timely information to customers. I possess excellent verbal and written communication skills, coupled with a strong focus on building lasting customer relationships and enhancing their experience.As I embark on the next chapter of my career, I am excited to leverage my skills and experience to contribute to Propel, an innovative fintech company committed to credit inclusion. I am motivated by goals, thrive in fast-paced environments, and am eager to join a dynamic team that values entrepreneurial spirit and forward-thinking.Let's connect and explore how my skills and passion for customer service can help drive exceptional customer satisfaction.
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Customer Service AssociateLoblaw Companies Limited Sep 2022 - PresentToronto, Ontario, CanadaExceptional Customer Service: Provided outstanding customer service as a Customer Service and Cashier at Loblaw, ensuring a positive shopping experience for customers through friendly and personalized interactions.Customer Satisfaction Enhancement: Built strong relationships with customers through approachability, active listening, and genuine interest in their needs, resulting in high customer satisfaction ratings.Resolution: Actively contributed to enhancing customer satisfaction by implementing feedback mechanisms, suggesting process improvements, and providing training to colleagues to enhance overall customer experience.Strong written and verbal communication: Utilized strong communication skills, both verbal and written, to articulate complex information in a clear and concise manner, adapt communication styles to different customers, and provide accurate and timely information. -
Customer Service ManagementBryte Guard Force Mar 2021 - Dec 2021Navi Mumbai, Maharashtra, IndiaExperienced Customer Service Manager skilled in leading high-performing teams, optimizing operations, and delivering exceptional customer experiences. Proven track record in driving efficiency, resolving complex issues, and fostering strong customer relationships. Strong leadership and communication abilities combined with a customer-centric approach. Committed to delivering outstanding service and ensuring customer satisfaction. -
Fraud AnalystFis Aug 2019 - Feb 2021Mumbai, Maharashtra, IndiaConducted thorough analysis of financial transactions for TD Bank, PayPal, Apple and other to detect and prevent fraudulent activities, utilizing advanced fraud detection tools and techniques and data analysis.Investigated and resolved complex fraud cases, following the compliance and regulatory standards established protocols and escalating issues as necessary to ensure timely resolution.Utilized data analysis and pattern recognition to identify fraudulent patterns, anomalies, and potential risks, contributing to the development of effective fraud prevention strategies.Provided financial crimes investigation skills with exceptional risk assessment and decision-making to resolve issues with complying to safety standards.Handled escalated customer concerns with written and verbal communication, maintaining a customer-centric approach in all interactions.
Dashmeet Kaur Education Details
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Business Administration And Management, General -
International Business -
Business, Management, Marketing, And Related Support Services
Frequently Asked Questions about Dashmeet Kaur
What company does Dashmeet Kaur work for?
Dashmeet Kaur works for Loblaw Companies Limited
What is Dashmeet Kaur's role at the current company?
Dashmeet Kaur's current role is "Data Analysis and Reporting| Fintech Fraud Analyst | Financial crimes Investigations | Risk Assessment | Decision Making".
What schools did Dashmeet Kaur attend?
Dashmeet Kaur attended York University, Seneca College, University Of Mumbai.
Who are Dashmeet Kaur's colleagues?
Dashmeet Kaur's colleagues are Linda Galbraith, Matthew Baryluk, Denlia Tintu Alex, Ritz Layos, Nancy Bertrand, Ana Doris, Mike Brethour.
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Dashmeet Kaur
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Dashmeet Kaur
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Dashmeet Kaur
"Healthcare Administrator | Life Sciences Graduate | Patient Care Coordination And Healthcare Management"Kitchener, On -
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