Daskgana Mawsook Email & Phone Number

Leicester, Gb

Leicester, Gb

Remote

As a social media customer support representative at Monzo, a cutting-edge digital bank, I played a crucial role in fostering positive customer relationships and promoting the bank's services. My daily responsibilities included communicating with customers via various channels such as phone, chat, email, and social media, addressing any queries they had and working to resolve any issues they may have encountered. Additionally, by closely monitoring customer interactions, I was able to identify trends and work with the press team. Furthermore, I collaborated with the marketing team to develop and implement engaging campaigns that effectively promoted Monzo's products and services, with an emphasis on customer satisfaction and engagement.

Leicester City, England, United Kingdom

As a sales assistant at Urban Outfitters, I was dedicated to providing exceptional customer service and satisfaction. I actively engaged with customers during their shopping journey by initiating conversation and offering assistance, resulting in a positive and enjoyable experience. In addition to assisting customers, I was responsible for the visual merchandising and display of the store, ensuring that the latest products and fashion trends were prominently showcased. This included styling customers and mannequins to showcase the newest products and vintage homeware goods, promoting trend awareness among customers and contributing to overall store aesthetics.

Leicester, England, United Kingdom

As a Women's Wear Assistant at Flannels, a high-end fashion retailer, I was responsible for providing excellent customer service and styling assistance to clients. I was an expert in maintaining visual merchandising standards, keeping track of inventory levels on the shop floor, and processing sales transactions. I was also responsible for providing training and support to new employees, ensuring that the store was running efficiently and that customers were having a positive shopping experience.

Social Media Marketing & Confident Copywriting, Pass

I have in-depth knowledge of different social media strategies and tools, including using the most suitable tone of voice for different.

Bachelor Of Arts - Ba, French And Business Studies- 2:1

Thesis: ’Gender Discrimination In France: Current Situations and Women’s perspectives’ The dissertation is about the gender discrimination.

Bac +4, Langues Étrangères Appliquées

French law / Information and communication / Cinema and audiovisual / Cultural mythology and anthropology / Arts and media