• This full-time position supports general customer service demands while also assisting in the presentation of the store.• Overlook performance of team members• Monthly reporting to Area Manager• Responsibility for ensuring all tasks are completed in both on time and high quality manner• Receiving and resolving complaints from customers and other internal departments

• Customer service, including developing rapport with customers• cash register operation and reconciliation• Customer complaints handling and problems solving

• Customer service and engagement: ensured high levels of customer satisfaction through excellent services.• Business administration: Assisted with general business administration tasks including employee management and rostering. • Store management and merchandising: Constant maintenance of merchandise and display stands.• Occupational health and safety management: identified and managed risks, ensured employees and customers were protected from any potential hazards. • Business Development: Contributed to reviews of marketing opportunities for sourcing new clients. Provided recommendations, including increased social media interaction, which were received positively.