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• Assisted approximately 20 customers daily answering questions and requests related to their investment account and products offered on the Merrill’s platform
• Worked with several departments internally to provide exceptional client care and offer needs-based solutions that will support their financial plan
• Discovered financial goals or opportunities while fulfilling client’s requests to grow relationships and improve satisfaction
• Took ownership and completed the service needs at the point of call
• Maintained up-to-date information about financial news and regulations

Las Vegas, Nevada, United States

• Performed calculations of the cross-section as helium collides with isotopic deuterium under theoretically different conditions using MOLSCAT
• Used Fortran and Grace to compile the programmed calculations and construct graphical demonstrations between cross-section and collision energy, respectively
• Researched and compared the experimental outcomes with theoretical results to draw conclusions
• Used Latex to write a summary

Bachelor'S Degree, Finance, General

Bachelor Of Science - Bs, Biochemistry, 3.773