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• Assisted approximately 20 customers daily answering questions and requests related to their investment account and products offered on the Merrill’s platform • Worked with several departments internally to provide exceptional client care and offer needs-based solutions that will support their financial plan • Discovered financial goals or opportunities while fulfilling client’s requests to grow relationships and improve satisfaction• Took ownership and completed the service needs at the point of call • Maintained up-to-date information about financial news and regulations

Las Vegas, Nevada, United States

• Performed calculations of the cross-section as helium collides with isotopic deuterium under theoretically different conditions using MOLSCAT • Used Fortran and Grace to compile the programmed calculations and construct graphical demonstrations between cross-section and collision energy, respectively • Researched and compared the experimental outcomes with theoretical results to draw conclusions • Used Latex to write a summary

Bachelor'S Degree, Finance, General

Bachelor Of Science - Bs, Biochemistry, 3.773