Managed various capacity development projects for the employees at Van Lang Education Group. Conducted consultations and developed content for self-initiated training programs or in collaboration with external partners, encompassing both online and offline modalities.- Engaging in the development and implementation of learning strategies encompasses a comprehensive approach to enhancing organizational learning.- Devised plans and managed self-developed training projects and programs… Show more Managed various capacity development projects for the employees at Van Lang Education Group. Conducted consultations and developed content for self-initiated training programs or in collaboration with external partners, encompassing both online and offline modalities.- Engaging in the development and implementation of learning strategies encompasses a comprehensive approach to enhancing organizational learning.- Devised plans and managed self-developed training projects and programs, collaborating with external partners, catering to a workforce ranging from staff to management and leadership levels.- Collaborated cross-functionally with department heads, subject matter experts, and external partners to design comprehensive learning solutions- Constructed and provided consultancy for the development of program frameworks, content, and associated activities for training and development programs and projects within the corporation.- Compiled reports, conducted evaluations, and made recommendations for various programs and projects at different stages.- Served as the point of contact and facilitated exchanges with external entities providing consultancy solutions and training courses. Show less

Build the training topics appropriate to the target users' interest, to increase brand awareness, conversion rate, and customer engagement. Moreover, responding to the present need for people development in the organization.- Analyze and identify the necessity of knowledge and skill for both: External audiences: Platform user and Internal audiences: staff.- Self-develop or collaborate with SMEs to design training material for offline and online courses. - Conduct offline and… Show more Build the training topics appropriate to the target users' interest, to increase brand awareness, conversion rate, and customer engagement. Moreover, responding to the present need for people development in the organization.- Analyze and identify the necessity of knowledge and skill for both: External audiences: Platform user and Internal audiences: staff.- Self-develop or collaborate with SMEs to design training material for offline and online courses. - Conduct offline and online training courses.- Monitor the digital training products.- Manage training data and provide reports monthly/ as needed.- Propose ideas related to training strategy, tactic, and process that fit with company objectives in different periods.- Participate or lead other projects as required.Achievement: - Complete more than 100 training topics. - Compose and develop a standard guideline of content.- Awarded "the employee of the year" and "the excellent department of the year" prize in 2021.- Outline a business model for TopenEdu. Show less

Be in charge mainly of delivering orientation sessions and soft-skill courses for Nova Group and its subsidiary companies' employees. Aim to provide essential knowledge and skills to consolidate employees' abilities.- Build training plans and set a training budget associated yearly.- Implement training needs analysis.- Update training material and facilitate the orientation sessions for the entire employee (including BODs and foreigners) in Nova Group.- Design and deliver… Show more Be in charge mainly of delivering orientation sessions and soft-skill courses for Nova Group and its subsidiary companies' employees. Aim to provide essential knowledge and skills to consolidate employees' abilities.- Build training plans and set a training budget associated yearly.- Implement training needs analysis.- Update training material and facilitate the orientation sessions for the entire employee (including BODs and foreigners) in Nova Group.- Design and deliver soft-skill courses for entry professional level to the middle management level of a back office employee.- Plan and implement the communication for internal and outsourced training courses.Achievement: - A main part of the team develop the new orientation course version.- The first internal trainer design and deliver a soft-skill sessions for back office employee of Novaland Group.- Reach approximately 200 training hours. - Record 94% of around 3600 feedback collected from audiences that indicate high satisfaction with the training sessions. Show less

Ensure training quality of 11 well-known restaurant brands (Sushi Hokkaido Sachi, Basta Hiro, Gyu Shige, Som Tum Thai...) meet the current business requirement and the organization's sustainable development. Be a role model for training team members and brand employees.- Attend the weekly meetings with BOD members, department heads, and branch managers to solve any problems that may arise and discuss arrangements for the upcoming plan.- Schedule and assign training executives to… Show more Ensure training quality of 11 well-known restaurant brands (Sushi Hokkaido Sachi, Basta Hiro, Gyu Shige, Som Tum Thai...) meet the current business requirement and the organization's sustainable development. Be a role model for training team members and brand employees.- Attend the weekly meetings with BOD members, department heads, and branch managers to solve any problems that may arise and discuss arrangements for the upcoming plan.- Schedule and assign training executives to visit branches to assist with training and evaluate the level of quality of their services.- Collaborate closely with relevant departments and BODs to identify training needs.- Design training material and deliver training courses for training executives and all levels of operation teams.- Visit branches randomly to supervise training executives' work, check service quality, and offer coach/ extra training sessions to operation teams.- Build training process, team structure, forms related...- Make training reports monthly to the BODs and branch managers.Achievement: - Form and manage well a new training team with 07 skillful members.- Develop a training roadmap for training members and operation staff in branches.- Reach over 700 training hours.- Record approximately 96% satisfied feedback in total from the audiences about training courses. Show less