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Experienced technology leader with a demonstrated history of working in government and the educational system. Passionate about growing efficient and effective teams.
Columbia Housing
View- Website:
- columbiahousingsc.org
- Employees:
- 10
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Vice President Of Information TechnologyColumbia Housing Aug 2020 - PresentColumbia, South Carolina, United StatesManage the activities of IT department staff; including assigning, planning, reviewing, and evaluating work performance.Manage full life-cycle of IT projectsCollaborate with other departments to support IT strategic goals and define deliverables.Manage the acquisition of IT resources by coordinating the efforts of team members, contractors, and consultants.Develop, implement, and monitor IT systems policies, procedures, and controls to ensure data accuracy, security, and legal… Show more Manage the activities of IT department staff; including assigning, planning, reviewing, and evaluating work performance.Manage full life-cycle of IT projectsCollaborate with other departments to support IT strategic goals and define deliverables.Manage the acquisition of IT resources by coordinating the efforts of team members, contractors, and consultants.Develop, implement, and monitor IT systems policies, procedures, and controls to ensure data accuracy, security, and legal regulatory compliance.Develop and maintain technical and project documentation.Provide direction by clearly and effectively setting the course of action for the department.Committed to high standards of performance; striving for results and success which working efficiently.Meet/Exceed the expectations and requirements of internal and external customers. Show less
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Enterprise It Help Desk ManagerAlamo Colleges District Oct 2015 - Aug 2020San Antonio, Texas● Increased Help Desk efficiency to above 90%● Oversaw server builds and migration of production servers to a virtual environment decreasing technician maintenance● Developed and implemented department expectations which lead to team unification and better conduct● Created standard operating procedures for common tasks leading to increased Help Desk efficiency● Leveraged data in a management dashboard that helped influence processes and suggest improvements● Provide Smart… Show more ● Increased Help Desk efficiency to above 90%● Oversaw server builds and migration of production servers to a virtual environment decreasing technician maintenance● Developed and implemented department expectations which lead to team unification and better conduct● Created standard operating procedures for common tasks leading to increased Help Desk efficiency● Leveraged data in a management dashboard that helped influence processes and suggest improvements● Provide Smart Goals based on metrics and business requirements Show less -
Information Systems Resource Technician IiiSchool District 5 Of Lexington And Richland Counties Nov 2010 - Oct 2015Columbia, South Carolina AreaProvided hardware and software supportLead District-wide workstation replacement program where 1000 systems were replaced each yearAssisted with Cisco switch configuration and Server/VM maintenanceEstablished District-wide Print Management Solution to standardize printers and serviceDesigned and implemented District-wide Identity Management Solution during the transition from Novell eDirectory to Microsoft Active DirectoryAssisted with the development and implementation of… Show more Provided hardware and software supportLead District-wide workstation replacement program where 1000 systems were replaced each yearAssisted with Cisco switch configuration and Server/VM maintenanceEstablished District-wide Print Management Solution to standardize printers and serviceDesigned and implemented District-wide Identity Management Solution during the transition from Novell eDirectory to Microsoft Active DirectoryAssisted with the development and implementation of District-wide Mobile Device Mgmt Solution Established District-wide imaging solution which helped technician continuity and collaborationDocumented current procedures and implemented new methods to create consistent support around the district Show less -
Information Systems Resource Technician IiSchool District 5 Of Lexington And Richland Counties Aug 2007 - Nov 2010Columbia, South Carolina AreaPC Support, Account Management, Software Support, Network TroubleshootingProvided hardware and software solutions and support to over 3000 users.Established a district-wide imaging method.Developed training materials for hardware and software procedures.
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Pc SupportIntel Jan 2007 - Aug 2007Columbia, South Carolina AreaEnhanced hardware and software customer support.Developed training material, technical documentation and inventory maintenance procedures.Coordinated warranty repair with vendors.Provided training on specific software applications and usage of hardware as requested.Devised solutions and strategies to maintaining comfortable inventory numbers and procedure changes.Executed quick and professional user support and assistance to over 200 employees. -
Computer Support SpecialistSouthern Wesleyan University Mar 2003 - Jan 2007Greenville, South Carolina AreaProvided local and remote hardware and software support to four campuses.Conceptualized and established an imaging solution.Drafted campus-wide policies and procedures.Enhanced account creation process by introducing automation techniques.
Nathan Childs Skills
Nathan Childs Education Details
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Computer Information Systems
Frequently Asked Questions about Nathan Childs
What company does Nathan Childs work for?
Nathan Childs works for Columbia Housing
What is Nathan Childs's role at the current company?
Nathan Childs's current role is Vice President of Information Technology at Columbia Housing.
What is Nathan Childs's email address?
Nathan Childs's email address is nc****@****amo.edu
What is Nathan Childs's direct phone number?
Nathan Childs's direct phone number is +121048*****
What schools did Nathan Childs attend?
Nathan Childs attended University Of South Carolina-Columbia, Midlands Technical College, Lenoir-Rhyne University.
What skills is Nathan Childs known for?
Nathan Childs has skills like Troubleshooting, Technical Support, Networking, System Administration, Active Directory, Management, Help Desk Support, Windows 7, Leadership, Laptops, Microsoft Office, Security.
Who are Nathan Childs's colleagues?
Nathan Childs's colleagues are Janica Jones, Yvonda A. Bean, Cynthia Gore, Taleshia Stewart, Lonna West, Cynthia Hardy, Brittany Hutcherson.
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