My tasks are to compile a full and detailed estimate and communicating this to the customer. Also to drive the parts cost of sale to below 250 per average claim. One of my other daily tasks is to order and recieve parts, loading them onto the management system and to maintain a 30% across the board parts margin. I also work closely with the general manager of the site and covering/ supporting him as required to achieve our daily targets of seven completed units a day.

My tasks where to maintain a high level of customer service whilst communicating with the work providers and dealing with any issues that may arise. Also to track and maintain daily targets set with units out in accounts finalised. I was also in control of making sure that the items for pas125 where kept updated and delt with the inspections as required.

estimating and dealing with customers face to face day to day