Recognized as an asset to the company; worked in various roles before becoming a regional operations manager; employed as an area manage, market/district manager, and territory support manager. Manage and fully accountable for P&L, budgeting, financial reporting, profitability, and metrics. Lead operations including hiring, scheduling, payroll, shrink, inventory, and staffing operations to ensure goals are met. Streamline process and develop a team of high performing employees that ensure high levels of operational excellence. Communicate the importance of building success the right way: through the creation of culture which empowers and rewards top performers. Coach managers to achieve financial success in building sales and profit. Initiate recommendations on improvements to business; advise on labor issues including, safety, security, employee relations, scheduling, training, and more. Key Accomplishments: ✅ Ranked as #1 in regional management due to proven successes in driving profitability and sales.✅ Instrumental in achieving 15% to 20% growth month over month.✅ Reduced shrink 5% annually in 2 separate areas every year.✅ Implemented customized training and sales strategies based on client needs, which increased productivity.✅ Developed and facilitated improvement to streamline the growth of the bottom 10% of the business.

Established a business culture that promoted a sense of urgency for sales growth and achievement of sales objectives across 20 retail locations. Led by example and delegated to work with and train low-performing locations that transformed their sales. Developed and implemented strategic sales plan that were align with growth goals and objectives, in collaboration with leadership team. Managed staffing, recruitment, scheduling, payroll, complaints, P&L, KPIs, and merchandising.Key Accomplishments: ✅ Consistently achieved monthly gross profit goals and sustained up to 10% growth month over month at 26 locations and 100+ employees throughout the Central/South FL Region.✅ Opened up new locations, set up operations and trained staff in up to 20 locations.