Dave Bell Email & Phone Number

London, Gb

London, United Kingdom

- Performing as the sole functional tester on multiple client projects and working as part of a high performing team- Delivering quality test results and providing meaningful updates on progress and blockers- Demonstrating system functionality and securing sign off from Product Owners- Working in an agile environment while supporting the wider development team to achieve their goals- Successfully graduated from the Ten10 Academy

London, United Kingdom

London, United Kingdom

London, Melbourne, Brisbane, Auckland

Working with Admiral Recruitment, Suppremo Hospitality Solutions, Spotless Staffing Services & others while travelling and studying in Australia, New Zealand and the UK.Providing 5 star food and beverage service in luxury hotels and prestigious law & financial firms for VIP guests. Responsibilities include managing team members, liaising with clients, being well organised, and ensuring each event runs smoothly. Venues include Claridges, Marriott, Langham, KPMG, Ernest & Young, DLA… Show more Working with Admiral Recruitment, Suppremo Hospitality Solutions, Spotless Staffing Services & others while travelling and studying in Australia, New Zealand and the UK.Providing 5 star food and beverage service in luxury hotels and prestigious law & financial firms for VIP guests. Responsibilities include managing team members, liaising with clients, being well organised, and ensuring each event runs smoothly. Venues include Claridges, Marriott, Langham, KPMG, Ernest & Young, DLA Piper, JP Morgan, and Price Waterhouse Coopers. Show less

Pamplona, Valencia, Munich, Dublin, Istanbul

Managing groups of 50-60 passengers travelling from London to Europe’s major festivals including Running of the Bulls (Pamplona), Oktoberfest (Munich), La Tomatina (Valencia), St Patrick’s Day (Dublin), Anzac Day (Gallipoli), and Hogmany (Edinburgh). I often received excellent feedback and high client satisfaction due to my clear communication and willingness to make sure our passengers made the most of their time with us.

London, United Kingdom

Selling international excess baggage services in a highly competitive market. I converted high number of prospective leads into sales, maintained large volumes of client accounts, promptly responded to issues when they occurred, processed invoices, and ensured my individual and team targets were achieved.

Hamilton Island, Australia

Coordinating guest orders and staff members in a busy room service department and promoting menu items to increase sales. Excellent guest service was required at all times, as well as multitasking in a fast paced environment to ensure orders were dispatched on time. Frequently provided training to our room service staff to ensure they were confident and capable in their role.

Auckland, New Zealand

Analysing sales data, responding to queries, and generating detailed reports for our clients’ marketing departments. This role required a close working relationship with our internal account managers and offshore partners, as well as frequent on site meetings to ensure we delivered high quality research that met the clients’ needs.

Orlando, Fl, United States

Processing guest reservations, and acting as the main point of contact for most guest enquiries. Responsibilities included providing excellent client service, knowledge of the theme parks and resort’s amenities, finding solutions for difficult guest complaints, and creating Disney magic - while interacting with cultures from all over the world.

Wellington, New Zealand

Responsible for integrating 500 clients acquired from a corporate takeover into the Isentia media monitoring system and delegating workflow. Also responsible for daily tasks such as maintaining media monitoring accounts, updating the CRM database, managing client invoices and providing administrative support to Account Managers.

Wellington, New Zealand

Assisting with internal communication tasks as required; Organising and prioritising workloads and meetings to ensure deadlines were met; Updating and maintaining the Customer Relationship Management (CRM) database; Conducting research for the internal newsletter; Coordination of Christmas card signing session and team building day; Working with team members and following up requests to ensure work was completed on time

Wellington, New Zealand

Responding to correspondence from clients requesting changes to their business classifications, which determines the fees owed on their invoices; Researching information from a variety of sources to determine the relevant business activities of customers; Outbound calling to verify customer information and explain ACC classifications and policies in a friendly and professional manner; Knowledge of the ACC Classification Units and systems in order to provide accurate advice; Use of Microsoft… Show more Responding to correspondence from clients requesting changes to their business classifications, which determines the fees owed on their invoices; Researching information from a variety of sources to determine the relevant business activities of customers; Outbound calling to verify customer information and explain ACC classifications and policies in a friendly and professional manner; Knowledge of the ACC Classification Units and systems in order to provide accurate advice; Use of Microsoft products such as Word, Excel and Outlook; Providing high levels of customer service and supporting team members Show less

Bachelor Of Commerce (B.Com.), Marketing, A-

Diploma Of Web Development, Web Development, 100% Successful Completion

HTML, CSS, SASS, Javascript, jQuery, PHP, Laravel, Windows & Apple operating systems,

Mouseters Degrees In Marketing, Guest Service And Leadership