Dave Bladon Email & Phone Number

London, England, United Kingdom

Building new B2B opportunities for the WATERROWER | NOHRD range of hand crafted wooden fitness equipment. NOHrD manufactures the ELASKO equipment which was awarded 'product innovation of the year' by NEWard, Germany.

London (Covering Ibiza & Mallorca)

Working for a niche, events company heading up the travel & overseas delivery teams. Responsible for recruitment, training and developing a sales, service & entertainment team of 32 across Ibiza & Mallorca. Key responsibilities include creating an external events program; contracting, pricing & marketing. Targeting, motivating and driving direct reports. Noted for driving €3.5 million revenue and increasing profitablility due to pricing structure and shrewd contracting.

Palma De Mallorca

Responsibility for sales & marketing, customer service & operation of fitness business. Implemented brand change and refurbishment program, negotiated contracts and project management. Introduced reporting tools to control business finances linked to employee targets and incentives to drive sales and performance. Introduced two new brands to increase revenue, Lowered overheads whilst adding customer value. An overhaul of customer service and CRM to retain client base and attract new business.

Palma Area, Spain

During a business re-structure and redundancy undertook a 12 month contract to align in resort revenue streams. Successfully worked on a change management program to integrate both companies in resort activities. Assisting senior management team on strategic planning of all in resort revenue streams. Developed content for websites and created online revenue stream to counteract staff reductions.

Balearics, Canaries & Iberia

Accountable for content and pricing structure of all in resort experiences including the creation of new revenue streams. Analysis of customer demographics, product reviews and performance history. Objective setting, tiered targeting and implementing SLAs with operational agents. key supplier management , networking to enhance company profile and improve relationships.

Canary Islands

An operational roll managing a team of 50, including reservation and customer services, working with 5 direct reports. Mentored, motivated and coached team. Hosted strategy meetings, focusing on objectives, KPIs and performance reviews. Carried out a change management program liaising with HR to reduce staff costs and work through a redundancy procedure with employees

Iberia

Managed a team of 8 direct reports across a large and diverse geographical area. Planning, marketing & revenue strategy for the region, delivering new improved products. Responsibility for key supplier contracting, forging strong relationships with agents and suppliers and negotiating favourable contract terms. Recognised for motivation, training and support for sales teams and introducing new pricing techniques

Crete, Greece

Operational control of three resorts with 35 hotels and 15 direct reports based in Crete. Created and delivered a resort induction program for a team of 70 staff. Improved resort sales & operation training techniques. Noted for managing difficult hotelier relationships as well as overseeing all customer services and sales objectives.

Canary Islands

Responsible for driving sales and profit in Lanzarote and Gran Canaria. Working individually to produce marketing content, setting resort sales targets and liaising with resort agents. Accountable for selling advertising, producing motivational and sales presentations for team. Built supplier relationships and responsible for negotiating compensation.