Strategic* Developed 4 year HR implementation plan for a remote first tech company looking at the current state of HR efforts, visioning where the company's people practices should be and developing over 80 steps to reach that vision across 11 HR Functions*Ascertained strategic company needs in terms of communications & workplace culture, presented solutions to senior Leaders and began implementationSystems*Created & implemented Role Evaluation, Rewards & Compensation & Career Pathing analysis systems integrating data analysis into decision making*Developed & Operated Performance Management systems including check ins, annual reviews, actionable and communications approaches to move people towards success while taking into account current organizational capacities* Partnered with Managers throughout the people management cycle from recruitment, onboarding, evaluation, to resignations and terminationsRecruiting* Managed Recruitment campaigns for development, operations, marketing and project management positions* Developed talent pipelines including personnel agencies, community groups, colleges & personal contacts* Screened over 5000 candidates through an efficient interviewing process leading to successful candidates * Developed robust statistics systems analyse recruiting efforts & adjusting approachesPeople Capacity* Inserted Learning & Development options and Career Pathing into yearly discussions with each staff member* Provided Wellness Tips to staff covering topics including stress recovery, sleep, & various mental health subjects* Acted as a referral source for staff to access community resources* Created Manager Training Program including relevant topics like How to Manage Gen Z, How to Conduct Interviews & Leadership while Working Remote* Created Open Communications reporting system ensuring all HR discussions were recorded for clarity & completion of actionables

* Created HR Department from conception to full implementation with 2 staff recruiting & onboarding & administering over 90 staff. * Led new talent acquisition and recruitment process for over 600 staff including design, administration, customer service teams, shipping staff, & assembly personnel.* Managed performance conversations by clearly defining goals, objectives, and performance expectations.* Sole responsible for employing over 80 seasonal staff per annum over a 6-year period.* Developed & implemented Covid Health & Safety protocols in a warehousing & assembly environment.Operations* Managed over 40 projects from rationale to implementation including the creation of 6 different websites, 2 site relaunches & 5 shipping integrations. * Researched ERP system implementation options including vendor communications, departmental goal settings, timelines & budgets.* Grew new sales line from initial contact with vendor into a division obtaining 6 figures in revenue within 4 years.* Negotiated contracts with vendors involving shipping, technology & operational items.* Created efficiencies through analysis of workflow involving all aspects of daily operations resulting in improvements in staff capability & moraleLeadership* Instituted pan-departmental communications strategy resulting in increased efficiency.* Developed Core Values from conception through to implementation across all departments including Operations, HR, & Sales. * Increased effectiveness of team members through intentional application of feedback, positive reinforcement & the encouragement of a growth mindset.

Leadership/Program Development* Managed daily operations of an employment centre providing up to 75 resume critiques weekly, 15 workshops monthly, & 4 job fairs annually working with over 100 employers* Proposed, negotiated & administered employment centre contracts * Coached diverse team of 22 staff including counselors, job developers, information consultants & admin staff in all aspects of employment services resulting in over 8000 newcomers & youth finding jobs or training* Developed, monitored & continuously improved unique program delivery approaches resulting in 200% increase in daily activity by community * Met or surpassed all funder targets & obligations for both Service Canada & Employment OntarioStaff Supervision* Led the complete recruitment and hiring process to fill multiple positions while complying with Employment Standards, internal guidelines, & Human Rights legislation* Coached & mentored day to day staff performance through both formal goal setting procedures and daily informal conversations dropping staff turnover by 2/3 while providing a stable & respectful environment* Created daily, weekly & monthly work schedules ensuring all activities occurred* Actively monitored Employment Ontario program delivery changes, interpreting & informing all staff allowing them to fully integrate necessary changes into their everyday routines* Increased volunteer participation by 250% through systematically discussing with staff meaningful ways for volunteers to assist centre & community needs* Provided crisis intervention & prevention training to both senior management and front-line workersAdministration * Responsible for all onsite operations, including liaising with landlord, security, and maintenance staff* Developed responses to funding proposals including researching demographic data, outlining available resources & documenting proposed outcomes* Created weekly, monthly, quarterly and yearly reports for both internal needs & for funders

* Researched, developed, proposed and managed a unique holistic approach to meeting community needs resulting in over 4000 people accessing supports from over 700 organizations and programs *Empowered dynamic work teams to listen to and support neighbourhood members within the under serviced areas of Westminster Branson, Jane/Finch and Don Mills/Sheppard *Created and facilitated over 80 workshops providing timely relevant and targeted employment information to diverse community groups with over 95% satisfaction rate*Facilitated workshop at Opportunities Conference 2004 detailing best practices for community outreach*Proposed, negotiated, and administered $ 200 000 budget providing timely reports to the funder while maximizing community efforts*Negotiated successfully with over 20 local community centres, non-profit organizations and shopping malls to provide new venues for local service delivery *Developed and maintained web site meeting community needs visited by over 80000 community members annually*Conducted over 500 onsite interviews with community members and partners ensuring stakeholders were heard while gathering and sharing relevant information to all partners*Developed and maintained web site meeting community needs visited by over 80000 community members annually*Managed and operated daily fax broadcast list sending out over 1000 documents annually providing over 800 organizations timely community service information*Facilitated quarterly meetings of community partners solidifying their voice to funders and increasing cross partner efforts while quadrupling their membership*Liaised with over 450 stakeholders to create linkages between community partners culminating in over 100 organizations from across the city meeting together for the first time to share information and resources