General Manager, Houston Distribution Center
CurrentAmerican Freight and ApplianceHouston, TX2011 – PresentGeneral Manager, Houston Distribution Center (2018 – Present)Oversees financial, operational, and productivity performance. Supervises, administers hiring, promoting, demoting, and terminating. Conducts performance appraisals and mentors associates. Implements expense management, achieves cost recovery goals, processes hard lines products through the repair and distribution center. Accomplishes customer satisfaction and raises associate morale. Ensures receipt of reverse flow of inventory from the direct delivery, contract sales, and retail stores. Oversees vendor direct shipments.➢ Ensures corporate programs and policies are executed to maximize store cost recovery.➢ Manages expenses with planned levels.➢ Reacts to revenue opportunities and supports vendor liquidation to improve gross margin and cost recovery.➢ Creates freight lanes of merchandise ready for immediate shipment for each OS store within the market.