Dave Challman Email & Phone Number

• Proudly serving the Members at Frontwave Credit Union and making their financial dreams come true.

Laguna Hills, Ca

• Determine client eligibility for the Reverse Mortgage Program, provide proposals, originate loans, provide client support through out the loan process and assist clients to meet their goals.

San Diego

• Determine client eligibility for the Reverse Mortgage Program, VA, FHA and conventional mortgages. Provide proposals, originate loans, provide client support through out the loan process and assisted clients to meet their goals.

San Diego

• Determine client eligibility for the Reverse Mortgage Program, provide proposals, originate loans, provide client support through out the loan process and assisted clients to meet their goals. • Earned a spot on the nationwide monthly top tier list of producers 3 times. •. Recognized for providing outstanding customer service in an all employee meeting.• Licensed in 21 States.

San Marcos, Ca

• Consults with customers and provides solutions to control sound issues including providing proposals and sale of sound proofing materials.

Greater San Diego Area

San Diego, Ca

Marketing Specialist III (2005-2012)• Supported the Cox Product Suite which included Cox High Speed Internet, Cox Digital Telephone and Cox Digital Video products including leading cross-functional teams, product enhancements, new product launches and internal communications. • Managed bill statement marketing for Cox California. Established the marketing tactic use of AdPages, carrier and remit envelope marketing, which resulted in an increased take rate over traditional bill inserts and bill messages. • Created the Pioneer cable box exchange program, which preserved $1M in revenue. • Implemented a Non Published Directory Listing rate increase within 48 hours which increased revenue $485K.• Led a cross-functional team that revised the Letter of Confirmation and the software filtering process resulting in a reduction of inbound call volume from 10% to 5%. Annual savings of $103K. • Marketing representative on the national self-install instruction simplification and call reduction project.Corporate Trainer II (1996-2005)• Responsible for all Leadership Development/Management training in the San Diego System, product launch/enhancement training and new hire training. • Positively impacted more than 2,000 employees through hands-on training, including sales and customer service staff. • Led the San Diego HDTV Launch Team. • Successfully launched Cox Digital TV in the Western Region and was the SME for the product. • Designed courses including updating employee training manuals. Sales and Service Coordinator (1995-1996)• Responsible for all new hire training for the Customer Service Department located in Orange County.• Supported Sales and Service Supervisors by call monitoring and provided coaching to employees to ensure call quality is delivered to the customer base while maintaining department sales expectations and goals.

Completed 64 Units, Human Communication

Associate Of Arts (A.A.)