Reporting to the CEO for all matters related to Services Delivery (Project and Managed Services). Responsible for the entire services delivery (Project and Managed Services) for the organization across the region. Managing a team of 65 specialists comprising of technical, Project Managers, Operations, Account and Service Delivery Managers and specialist, presales consultant and Solution Architect in the region. Responsible for the revenue, cost and budget of the business unit (P&L). Business… Show more Reporting to the CEO for all matters related to Services Delivery (Project and Managed Services). Responsible for the entire services delivery (Project and Managed Services) for the organization across the region. Managing a team of 65 specialists comprising of technical, Project Managers, Operations, Account and Service Delivery Managers and specialist, presales consultant and Solution Architect in the region. Responsible for the revenue, cost and budget of the business unit (P&L). Business area responsibilities include delivery of project services, project, program and account management, solution reviews, vendor management. Oversee a major Smart Nation Project worth a TCV of $41mil, in the position as the Executive representing the Service Provider in the Steering Committee. Involved in deriving and assessing new solutions to increase business top line and managing cost. Provide oversight and work with pre-sales and sales team to review and assess proposals for customer solutions. Show less

Reporting to the CEO for all matters related to Project Services. Managing a team of 12 specialists comprising of 10 technical and 2 Project Managers. Responsible for the revenue, cost and budget of the business line. Business area responsibilities include delivery of project services and project management. Involved in deriving and assessing new solutions to increase business top line and managing bottom line. Work with pre-sales and sales team to review and assess proposals for customer… Show more Reporting to the CEO for all matters related to Project Services. Managing a team of 12 specialists comprising of 10 technical and 2 Project Managers. Responsible for the revenue, cost and budget of the business line. Business area responsibilities include delivery of project services and project management. Involved in deriving and assessing new solutions to increase business top line and managing bottom line. Work with pre-sales and sales team to review and assess proposals for customer solutions. Show less

Participate in bid pursue process.Manage regional projects involving multiple countries with TCV of more than US$10 mil.Ensure project readiness moving into operational stage, including activities such as billing, process flow and customer readiness.

Appointed as Country Delivery Manager to manage 3 Service Product Lines for Integrated Technology Services (ITS) Singapore. Primary role is project delivery, P&L and Customer Satisfaction. My area of responsibility includes managing a team of 32 direct reporting employees and another group of around 10 – 20 functional reporting employees, covering administrative, finance, project management, vendor management and technical team. Also responsible for delivery assurance of solutions.

Provide Project Services competency support to all Global Technology Services (GTS) customers, managing a team of 26 Project ManagersPrimary area of focus is drive project management competency excellence and resource management, working across various business units and functions.

Responsible for managing and delivering project excellence in areas of customer satisfaction and project P&L. Projects handled are focused on infrastructure setup in Server, Storage, Network and relocations, working closely with vendors and managing a team of engineers and specialists. Other areas of projects includes migration projects focusing on products from principals such as Microsoft, Symantec and Vmware.

Held the role of a Technical Consultant/Technical Lead for various projects focusing mainly on Microsoft Technologies. Handled huge and complex enterprise projects such as an entire financial institution’s AD and Exchange migration and upgrade and a government stat board Windows Domain infrastructure upgrade. I was also tasked to handle technical escalations for outfield engineers and participated in Proof of Concepts, review and recommendation of solutions in working with the pre-sales… Show more Held the role of a Technical Consultant/Technical Lead for various projects focusing mainly on Microsoft Technologies. Handled huge and complex enterprise projects such as an entire financial institution’s AD and Exchange migration and upgrade and a government stat board Windows Domain infrastructure upgrade. I was also tasked to handle technical escalations for outfield engineers and participated in Proof of Concepts, review and recommendation of solutions in working with the pre-sales team and managing project P&L. Show less

Lead a team of 12 engineers in the implementation and deployment of solutions mainly in the Microsoft space such as Exchange and Active Directory.I also participate in collaboration with pre-sales on design and solutioning, hands on set up of Proof of Concept, technical escalations in troubleshooting on issues.

Performed the role of a systems engineer handling technical deployment and troubleshooting of issues in both hardware and software for servers.