Dave Curtis Email & Phone Number

Aurora, Co, Us

Aurora, Co, Us

Monroe, Louisiana , Us

Monroe, Louisiana , Us

Greenwood Village, Co, Us

Worked with various companies to produce collateral of all types on deadline and within budget. — Designed magazine insert and poster for the Own It Festival, the first-ever campus-wide showcase of entrepreneurs for DU at Auraria Campus.— Produced album art for Driftin' Suns first full-length album, including all interior art and liner notes.— Created poster for the first and second year of Rockalooa, a Kansas City Music Festival.— Created album artwork for the second year of Rockalooa— Produced tour poster for Sarah and the Meanies and assisted with logo re-design.— Designed album art and tour poster for Sarah Slaton.— Assisted with initial website re-design for Vices I Admire including front-end mockups. — Designed festival poster and magazine insert for Boulder's First Annual Brew and Music Fest— Designed magazine page ad for Rupp's Drums

Denver, Co, Us

-- Oversee all company operations and procedures-- Develop, edit, and maintain all company policies and procedures-- Mentor, motivate, and coach store and territory managers-- Engage with all company vendors-- Inform owners and investors about store performance-- Maintain the company software and make adjustments on the fly-- Use MySQL to cull the database for important data to inform ownership board, and employee KPIs-- Search for the best candidates for available positions and hire them onto the team-- Control the brand identity online — maintain the website and all social media site-- Approve spending and allocate budget resources-- Ensure company is on track to meet all company goals-- Halted the yearly trend of 15% annual reduction to loan volume and, for the first time in 8 years, increased loan volume by 8% from the previous year-- Increased average loan volume at all open locations by 30% from last year

Denver, Co, Us

— Conducted data mining and analysis to assist the Executive team with making informed decisions about the company’s future. — Retrieved store performance data each month and communicated that information to each direct report in the form of KPIs designed to guide and enhance employee performance. — Used actionable data to help the company achieve a 8% increase in volume from the previous year, 2018— Utilized MySQL to fix multiple points of data in various tables throughout our application database— Trusted to edit tables of sensitive customer data for each of the 14 locations.— Oversaw data migration for 36,000+ accounts during the transition to a new software provider.— Utilized MySQL, Excel, and Google Sheets to identify under-performing locations and create cost saving plans, which resulted in an annual savings of over $500,000 per year. — Oversaw 13 direct reports and their employees—regularly monitored, mentored, motivated, and developed the team to keep everyone in line with company goals. — Solved various IT problems on a regular basis, including, adjustments to the online lending platform; VoIP installation across 13 remote locations; the creation and maintenance of Group Policy settings on each client computer for all 13 locations; the installation and maintenance of various software and hardware components across all company workstations for Windows 7, 8, and 10 computers and their peripheral devices; and the diagnosis and resolution of hardware and software problems across all company workstations. — Heavily involved with company operations. Oversaw the creation, testing, and maintenance of new policies and procedures in order to address changes in the lending environment; researched new states for licensure; created new collection products to reduce defaults, increase compliance, and bolster our collection rate; addressed policy violations and resolved procedural disputes / questions.

Denver, Co, Us

— Vetted, interviewed, and hired new employees for the company— Revamped the hiring process to identify and secure quality candidates within the available salary window.

Denver, Co, Us

— Utilized MySQL to identify and correct data-entry mistakes and database anomalies that were created by store-level employees and members of the Executive team.— Utilized HTML, CSS, JQuery, Javascript, PHP, SQL, MySQL, phpmyadmin to assist with a redesign of the company website; created two initial concepts for an online Learning Management System. — Designed and implemented the Complete Operations Manual (the COM) which contained everything a new hire needed to know in order to properly conduct all activities at Loan Stop; it also provided our Executive team with a consistent reference for resolving policy and procedure concerns, and it gave all employees a method of continuous training without constant oversight. — Oversaw training for 32 employees, and revamped the entire training process as I went, building a training regimen that successfully trained employees to a functioning level of operational understanding within three days; developed the training materials designed to assist the employee throughout the onboarding process and throughout their career with Loan Stop.— Designed all company collateral, including lobby posters, cash envelopes, client handouts (required documentation sheets, and pre-qualifying application); revamped our application and assisted the redesign of our payment schedule and disclosure. — Introduced new collections procedures in August 2017 that successfully lowered our default rate across the company by 5%. — Copy edited and proofread all company-wide missives and notifications released by the Executive team.— Trusted to construct the company’s first and only Values and Mission statements. — Created animated GIFs for ad placement online for our Wyoming locations. — Created and edited photographs of all 14 locations for online placement. — Designed and engineered a radio ad for Wyoming locations—only the second radio ad ever produced by the company.

Denver, Co, Us

— Solved IT problems for each of the location’s workstations. — Trained all new hires on company policies and procedures. — Expanded the training process to include three full days of training. Worked with store managers to develop a training process that would ensure our new hires understood the basics of all policies and procedures before they joined the team.— Helped the Executive team test new policies and procedures.— Trusted to relay all new policies and procedures to each store manager. Helped them understand how the new policies fit into their current procedures.— Exhibited thorough understanding of company policy and procedures.— Assisted Executive Collections Officer with collection procedures for closed offices in California and Montana. — Relied upon to answer questions about policy and procedure as a representative for the Executive team.— Watched over my clients’ accounts and kept them informed about all policy changes so they could make informed decisions about their accounts. — Maintained accurate cash balances and regularly performed internal audits of all records to make sure that credits and debits were all accurate. — Oversaw collections work on all past due accounts, guaranteeing that all clients were given the chance to cure their debt before being sent to a third-party collector. — Tracked all store inventory and ordered regular shipments to ensure our location was always well stocked with necessary supplies. — Identified and resolved problems with store equipment, including regular maintenance for networking and mechanical problems.

Denver, Co, Us

— Copy edited and proofread documentation for the Company Trainer. — Assisted the Company Trainer with the training process, including suggesting new steps for the training process, as well as playing an integral role as the test customer for all new hires. — Designed a one-page sheet of basic policies and procedures for new hires to use during their three-month evaluation. — Generated store business by developing strong relationships with new customers, maintaining good relationships with existing customers, and encouraging the same kind of relationship development in all teammates across the company. — Became the first team member to be mentioned by name in two positive reviews on Yelp.com— Relied upon by the Executive team to answer policy and procedure questions for the company. — Traveled to all locations to cover shifts for both lending types: Payday loans and Installment loans. — Frequently relied upon by the Executive team to retrain, or provide continuing training to underperforming teammates at other locations.

Denver, Co, Us

— Demonstrated a high level of customer service skill and a strong desire to help customers whenever possible. — Utilized thorough understanding of company policy and procedures to assist with conflict resolution and to diffuse customer concerns before they escalated. — Worked quickly to take new clients through the entire lending process. Completed brand new accounts within 10 minutes. — Completed all assigned collection work within a short period of time, and volunteered to assist others with completing their collection work as soon as I was finished. — Relied upon by the Store Manager as a reference for all Western Union policies and procedures.

Worked with multiple artists and businesses in Denver to produce high-quality videos and audio recordings.— Produced series of web videos in conjunction with Rupp's Drums for their visit to NAMM '15.— Assistant Recording Engineer for 4th album by Vices I Admire, "Fables".— Produced web series of performance / interview videos for Vice Studios, including all audio and video engineering.— Assistant Director for "Come Home" and "The Wicked Sun" music videos for Vices I Admire.— Produced, edited and directed "Come Home at Union Station" for Vices I Admire.

Brand ManagerWorked with team to control and guarantee quality of all graphics designed for release to the public as part of brand, including: front-end website design and functionality; social media front-end designs and content; all merchandise designs and promotional collateral. — Designed promotional material for over 100 events. — Oversaw all social-media content, branding and visitor interaction -- including regular maintenance -- on various social networking platforms, including: Facebook, YouTube, Twitter, ReverbNation, SoundCloud, SonicBids, Last.fm, RadioAirplay, Bandcamp, BandPage and MadeLoud.Marketing DirectorServed as main contact for all press and consumer queries, and oversee the development and maintenance of all social media posts and content. Plan and implement physical and web-based promotional efforts. Draft and curate all written communication for the company, including: biography updates, newsletters and press releases. — Secured placement on over 100 online radio stations. — Acquired distribution and radio promotion through Tinderbox Music.— Secured radio support on 93.3 KTCL, KCSU, KUNC, KVDU and KRFC.— Communicated regularly with local media outlets to conduct interviews / reviews for the band.— Oversaw submission / distribution of catalog to over 200 terrestrial radio stations. Conducted all communications between the band and Music/Production managers. — Built brand's online presence to include over 8000 audience members. — Worked with team to develop grant proposal for Colorado Creative Industries and won sponsorship for 2015 for the final submitted copy.— Submitted to and won over 140 competitive licensing opportunities through SonicBids.com.— Refined RadioAirplay.com promotions campaign to consistently score 90 out of 100. Professional MusicianWorked with team to write, record, and perform 5 albums'-worth of music through 15 years as one of the most well-known local bands in Denver.

Bachelor Of Arts, English Creative Writing

Full Stack Web Development, Computer Software Engineering

Education record