Dave Datta Email & Phone Number

Taunton, MA, US

Cambridge, Massachusetts, United States

Responsible for managing and monitoring IT infrastructure and services, including endpoint backup, patch management, device encryption, endpoint protection, DNS filtering and management, device management, and SaaS applications like SharePoint, Azure/Entra ID, Okta, Slack,Zoom and Notion. Oversee the development and execution of IT strategies aligned with.

Cambridge, Massachusetts, United States

Boston, Massachusetts, United States

Over the past few years at Pliancy Inc, I had the amazing opportunity to lead a talented team of more than 25 IT consultants. We worked hand-in-hand with biotech startups, Venture Capital Firms and other tenured clients, guiding them through their growth phases while keeping a tight ship on compliance and cybersecurity. It was all about aligning IT.

Waltham, Massachusetts, United States

• At Musa Technology Partners, I headed a group of very highly skilled 18 IT consultants, focusing on delivering stellar desk-side support. Whether it was managing the onboarding process, ensuring hardware and software.
• Rolled out new MDM enrollments and seamlessly integrated Domain Conversion and SSO post-merger, boosting our device management game.
• Tailored IT solutions specifically for our biotech clients, significantly boosting satisfaction.
• Earned kudos for my communication skills and for fostering an environment of collaboration and knowledge sharing.
• Was the go-to person for resolving a high volume of IT tickets, enhancing our client service reputation.
• Led a massive upgrade project for remote employees, keeping our tech stack fresh and functional.

Boston, Massachusetts, United States

• Deloitte's dynamic environment was the perfect place for me to hone my tech support skills, especially for our mobile workforce. From Mobile Device Management using JAMF & Intune to conducting engaging new hire.
• Initiating an iPad MDM rollout for smoother boardroom/conference room check-ins.
• Being recognized for my efforts in training and upskilling new techs, particularly in bash scripting and general iOS and Mac systems.
• Twice receiving accolades for outstanding customer service within a single year.
• Rapidly becoming the Apple Subject Matter Expert, a testament to my commitment and expertise.

Hingham, Massachusetts, United States

• Working at Apple was a dream come true. As a Senior Technician, I tackled everything from intricate troubleshooting to delivering personalized technical sessions. It was all about enhancing user experience, and I'm.
• Delivered the highest number of technical sessions in our district, maintaining stellar customer satisfaction throughout.
• Been recognized for my mentorship and contribution to the technical proficiency of new technicians.
• Earned certifications as an Apple Certified Mac and iOS Technician, showcasing my ability to tackle any problem thrown my way.

Braintree, Massachusetts, United States

• Starting my journey with the Geek Squad, I quickly took to managing client relations and ensuring top-notch service delivery. It was a role that taught me the importance of customer satisfaction, operational.
• Significantly boosting the monthly revenue from Technical Services, surpassing targets.
• Elevating client satisfaction scores through exceptional service, earning me several awards for outstanding client experience.
• Leading the district in Technical Support Plan sales, demonstrating my knack for business growth and customer service.

Certification A+, Net+, Security+, Mcdst, Information Technology

High. School Graduate, Biology/Biological Sciences, General

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